Account Manager

Portsmouth, NH (Hybrid)

$55K/yr – $95K/yrMid Level2+ years expVolunteer

Posted 2 weeks ago

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Job Summary

Own end-to-end project management for client campaigns, coordinating cross-functional teams and keeping scope, timelines, and budgets in check while becoming the client’s inside knowledge hub and applying best practices to lift results.

  • Own project planning and timelines with cross-functional teams (digital marketing, design, development, and content) to meet client objectives.
  • Maintain proactive client communication, scope control, and opportunities for add-on work and value.
  • Stay informed about industry developments and apply cross-platform learnings to benefit clients.

Job Description

Responsibilities

  • Manage client expectations through proactive communication and scope management.
  • Manage production and timelines to ensure on-time, on-budget completion of all tasks within a project or ongoing digital marketing initiative.
  • Work with our senior digital marketing, website development, and brand strategists to develop project plans that meet client objectives.
  • Collaborate with designers, developers, copywriters, photographers, and other media-production specialists to execute projects on time and on budget.
  • Attend and help lead project kickoffs, weekly client status update calls, periodic planning meetings, and other critical milestone meetings.
  • Manage client billing and look for opportunities to add value through additional projects and initiatives.
  • Become the in-house expert of the client’s business and industry.
  • Stay informed about industry developments and best practices and apply cross-platform learning to benefit your clients.
  • Help make Vital a better place by finding opportunities to help improve our culture, our process, and our client results.

Requirements

  • Have at least two years experience working as a project manager or account manager in an agency or internal brand environment.
  • Have experience managing projects within one or more of the following disciplines: Performance-based digital marketing with a focus on traffic and lead generation; Website development and design; Multimedia production (photo and video shoots, podcasting, etc.); Brand strategy, including naming, messaging, and visual identity
  • Have experience using project management software to keep projects on track.
  • Have a working knowledge of digital marketing, website development/design, and/or brand strategies and best practices.

Preferred

  • Have experience using Google Analytics to track and measure performance.
  • Have experience using digital marketing tools such as Hubspot, Moz, Sprout Social, Buffer, MailChimp, Constant Contact, BuzzSumo, CrazyEgg, etc.
  • Have experience using project management and collaboration tools such as Teamwork, GatherContent, Invision, and Userback.

Benefits

  • Competitive salary.
  • Health benefits.
  • Simple IRA.
  • Flexible Work from Home Schedule:
  • Fluid workday hours (we just ask that you find time for 8 hours of work).
  • Freedom to choose a hybrid WFH and/or in-office schedule.
  • Great Perks – Read all about ’em →
Vital Design logo

Vital Design

3.8 Glassdoor

We make you irresistible online with digital marketing, website design, and brand strategy for higher education institutions, B2B companies, and eCommerce. With 20+ years of experience and 100+ talented team members, we deliver time-tested, future-focused solutions for:Paid Digital Media | SEO | Content Marketing | CRO | Video Marketing | Brand Storytelling | Web Development | Social Media Marketing | More |You get:More qualified online leads & sales | Full-funnel pipeline strategy | Omni-channel engagement | Results that matterAll with a bunch of the smartest, nerdiest people you’ll ever meet, and a collaborative, process-driven approach that keeps the wheels on the bus goin’ round and round.We are a full service digital agency with certifications and advanced experience in:- Front-end Web Development- Back-end Web Development- Application Development - SEO Strategy - Email Marketing - Marketing Automation- Conversion Rate Optimization- Brand Strategy- UX/UI- E-commerce- Content Strategy- Social Media Strategy- PPC Advertising- Sales Optimization- Photography- Videography

Founded in 2001
Portsmouth, New Hampshire, USA
119 employees (58 in marketing)
64% recommend to a friend
59% CEO approval

Traffic Signals

Monthly Visitors
19K
Monthly Google Ads Budget
$79K
Traffic Source Mix
Search
43.4%
Direct
40.5%
Referral
8.6%
Social
6.3%
Paid
1%

Headcount Trend

Current headcount: ~119

Marketing Team

Marketing Team Size
43 (36% of company)
Median Career Experience
9 years
Median Tenure
5.4 years
Marketing Roles Posted (Last 30 Days)
12