Responsibilities

• Manage multiple mid-size clients and their experiential marketing portfolios
• Serve as the primary point of contact for client communication and project deliverables
• Collaborate with global estimating, field services, operations teams, and fulfillment centers
• Prepare proposals, correspondence, workback schedules, and project plans
• Ensure all projects meet deadlines, show rules, and quality standards
• Travel approximately 20% to support client activations
• Maintain accurate project and financial records in internal systems
• Ensure consistent delivery of ≥40% gross margin on projects
• Support estimating, proposals, invoicing, and timely follow-up on unpaid invoices
• Continue developing your skill set while contributing to team growth

Requirements

• Passion for client service and experiential marketing
• Experience in event operations, face-to-face marketing, or creative agency environments (pharma or healthcare experience a plus!)
• Strong organizational, communication, and multitasking skills
• Ability to thrive in a fast-paced, entrepreneurial environment
• Flexible, solution-oriented, and collaborative mindset
• Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience
• 2+ years of experience in account coordination, project management, or similar roles
• Proficiency in Microsoft Office and project management tools
• Strong problem-solving skills and business acumen