Responsibilities

• Act as the primary relationship owner, trusted advisor, and advocate for client needs
• Work with the Account Coordinator (AC) to provide regular updates to clients on deliverables, deadlines, and project status
• Lead client meetings by opening the dialogue and recapping monthly marketing highlights
• Oversee and handle contract scope management, and proactively identify opportunities to expand scope in alignment with client goals
• Ensure client satisfaction, retention, and profitability through strategic guidance and consistent results
• Oversee agency work and client deliverables to ensure all work supports client business and marketing objectives
• Lead the development and execution of integrated marketing strategies that deliver measurable results
• Clearly articulate client goals and strategies internally and externally

Requirements

• Minimum 5 years of Account Management experience at a marketing agency
• Strong internal and external communication skills
• Strong public speaking / presentation skills
• Critical thinking / problem solving skills

Preferred

• Detail-oriented
• Focused
• Driven
• Passionate about creating and managing great marketing