Responsibilities

• Guide creative strategy across campaigns, supporting the full customer journey from awareness through to conversion
• Manage creative projects end-to-end: brief development, kickoff, production, reviews, approvals, and final delivery
• Collaborate with cross-functional teams — including design, copy, digital, and social — to produce high-quality, on-brand work
• Serve as the primary point of contact for internal stakeholders and agency partners, maintaining clear communication and aligned expectations throughout each project
• Ensure brand consistency across channels including digital, social, print, and beyond
• Navigate approval and governance workflows with Legal, Compliance, and other internal teams, keeping projects moving without compromising standards
• Track project budgets and timelines, flagging risks early and managing changes proactively
• Raise purchase orders and support financial administration across active projects

Requirements

• Experience in marketing or creative account management, ideally within financial services or an agency environment
• A strong creative eye with practical knowledge across digital, social, print, and multi-channel campaigns
• Clear, confident communication skills and a proven ability to manage multiple stakeholders effectively
• Solid project management capability: organised, deadline-driven, and comfortable prioritising in a fast-paced environment
• Familiarity with creative production workflows, approval processes, and governance frameworks
• A collaborative approach and a genuine interest in well-crafted, strategically grounded creative work
• Professional proficiency in English