Account Director

Chicago, IL (Hybrid)

$70K/yr – $140K/yrDirector/Executive

Posted 3 months ago

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Job Summary

Drive strategic retail shopper marketing leadership for global retail partners, aligning cross-functional teams to deliver omni-channel shopper solutions.

  • Own cross-functional shopper marketing programs from concept to execution.
  • Must-have: deep expertise in retail shopper marketing with measurable impact.
  • Standout: executive relationship management with major retail partners.

Job Description

Responsibilities

  • Strategic Account Leadership: Lead and inspire cross-functional teams (including internal brand teams, shopper marketing, insights, finance, supply chain) to deliver integrated, omni-channel solutions for our retail partners. Partner closely with brand teams to support planning efforts and ensure alignment.
  • Retail Shopper Strategy & Innovation: Develop, champion, and execute cutting-edge retail shopper strategies, specifically focusing on traditional shopper marketing deliverables such as in-store toolkits, digital assets, banners, landing pages, and aisle takeovers.
  • Leverage deep insights into consumer behavior, path-to-purchase, and in-store/online dynamics to optimize merchandising, promotions, and overall brand presence within the retail environment.
  • Drive the translation of complex shopper data and trends into actionable business outcomes that enhance the shopper journey and drive measurable sales growth.
  • Collaborate with internal marketing and insights teams to develop best-in-class retail activations that resonate with target shoppers.
  • Retail Partner Relationship Management: Serve as the primary strategic thought partner and senior point of contact for key retail partner stakeholders, building and nurturing deep, trusted relationships at executive levels.
  • Team Leadership: Fostering a culture of high performance, continuous improvement, and deep shopper marketing expertise within your team.
  • Operational & Strategic Excellence: Ensure strategic and operational excellence across all managed accounts and initiatives, delivering consistently high-quality outcomes.
  • Market & Competitive Intelligence: Continuously deepen expert knowledge of the retail partner's business landscape, competitive environment, and evolving industry trends, translating insights into strategic growth opportunities.
  • Proactive Opportunity Identification: Proactively identify, champion, and close significant new business opportunities and innovative solutions that drive mutual growth for [Company Name] and the retail partner, positioning [Company Name] as a thought leader in the industry, especially around retail shopper solutions.

Requirements

  • ESSENTIAL: Deep expertise and a proven track record in retail shopper marketing and commerce, with hands-on experience developing and executing deliverables such as in-store toolkits, digital assets, banners, landing pages, and aisle takeovers.
  • Demonstrated ability to translate complex shopper data into actionable business outcomes and drive measurable sales growth.
  • Proven success working with CPG retailers, ideally within the food and beverage sector.
  • Strong understanding and hands-on experience in digital commerce and omni-channel strategies within a retail context.
  • Exceptional leadership, communication, and interpersonal skills, with the ability to influence and inspire diverse cross-functional teams and senior stakeholders.
  • Strategic and decisive leader, confident in taking and defending data-driven positions.
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    VML

    3.5 Glassdoor

    VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.

    Founded in 2024
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