Responsibilities

• Build and maintain strong relationships with clients, acting as the primary point of contact.
• Develop and execute strategies to grow existing client accounts, ensuring high client satisfaction and retention.
• Lead and manage a team of account managers and executives, providing guidance, support, and mentorship to drive team performance and exceed client expectations.
• Collaborate with the creative, communications, production, and strategy teams to develop and execute integrated advertising campaigns across various channels, including digital, social, print, and broadcast.
• Manage client budgets and ensure projects are delivered on time, within budget, and to the highest standards of quality.
• Stay up-to-date with industry trends, technology advancements, and best practices to continuously improve agency offerings and client results.
• Present agency work and strategic recommendations to clients, leveraging data and insights to support recommendations and drive client buy-in.
• Develop project estimates that reflect the scope of work.
• In collaboration with the Communications team, monitor campaign performance and provide regular reports and analysis to clients and internal team.
• Ability to work in and coach team members within various platforms to support the execution of work as needed, including email service providers, marketing automation platforms, website content management systems, customer relationship management systems, etc.

Requirements

• BA, BS, or MBA degree with an emphasis in Marketing Communications, or related field; or equivalent combination of education and work experience.
• 8-10 years of experience in marketing & advertising.
• Advertising agency experience required.
• Excellent written/verbal communication and time management skills.
• A basic understanding of Web technology platforms.
• Deep understanding of advertising industry trends, best practices, and technology advancements
• Strategic planning experience.
• Excellent organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Must be self-motivated and a lover of learning.