Account Director (Healthcare Communications) at Real Chemistry | San Francisco, CA | $98K/yr – $115K/yr

Real Chemistry

Account Director (Healthcare Communications)

San Francisco, CA (Hybrid)

$98K/yr – $115K/yrSenior Level8+ years expFull time

Posted 3 months ago

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Job Summary

Drive senior client engagements and strategic healthcare communications with end-to-end leadership across multiple accounts.

Own and manage multi-account client engagements and strategic counsel.
Must-have: 8+ years in PR/communications or advertising with exceptional project management.
Standout: Proven ability to lead account teams and become a trusted client partner.

Job Description

Responsibilities

Develop and maintain productive client relationships to ensure that recommendations and results surpass client expectations.
Initiate ongoing communication with clients to manage expectations; ensure staffing resources and performance expectations are met; provide strategic counsel.
Contribute to overall client financial management; establish and meet internal client revenue targets.
Provide proactive counsel on research findings, the external marketplace, competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop central initiatives.
Lead multiple client engagements of varying sizes in a fast-paced environment.
Collaborate to drive strategic solutions that respond to business and communications challenges.
Identify new opportunities to help Real Chemistry’s business and brand.
Build thoughtful, clear, concise decks that outline business objectives.
Thoroughly understand our capabilities and demonstrate a passion for healthcare, digital, and communications to help spot opportunities for the client to achieve greater success, reach a broader audience, and use all the tools at their disposal.
Encourage and lead internal teams to ensure technical and operational excellence in all executions.

Requirements

Bachelor’s degree in communications, marketing or a related field or equivalent experience is required.
8+ years in a professional environment within the public relations, communications, and / or advertising industries.
Proficiency in the constantly evolving digital landscape and the impact to clients’ business.
Exceptional project management skills; demonstrated ability to meet timelines, prioritize, and manage detailed budgets.
Outstanding business & data communication skills. Can explain complex technical terms, clinical trials, and studies pertaining to the brand. Able to communicate critical information to management and the client.
Proven ability to lead account teams and become a trusted client partner.
Experience identifying organic new business; some exposure to new business pitch work.
Some management experience of junior staff required – interns, associates.
High energy, able to effectively operate in fast-paced, growing and evolving environment.
The position may require some domestic travel for client meetings and conferences (10 percent).

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real Hart policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry

3.2 Glassdoor

Real Chemistry drives the commercial success of healthcare companies by creating AI-powered, idea-driven healthcare experiences with the customer at the center. Over 2,000 experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be.

Founded in 2001

New York, New York, USA

2.5K employees (648 in marketing)

www.realchemistry.com

44% recommend to a friend

44% CEO approval