Account Strategy and Growth: Own profitability, growth, and direction of client business, serving as main client contact on approach, strategy, issues, budget, and new opportunities Strategic Planning and Operations: Proactively planning long term while leading day-to-day client operations Client Relationships: Nurture current clients and build strong, trustworthy relationships that meet SJR standards Strategic Program Leadership: Lead all strategic planning activities for client programs, ideation, and execution plans Problem Solving and ROI Focus: Guide the team to achieve client objectives, reduce rework, and maximize ROI Industry Insight and Optimization: Stay ahead of trends, work with analytics to evaluate programs, and reallocate resources to maximize impact Finance and Compliance: Manage invoices, MSAs, SOWs, budgeting, invoicing, and payments alignment Partner Network and Pitches: Establish strong relationships with internal and external partners and participate in pitches as needed Creative and Editorial Oversight: Lead end-to-end quality control of creative and editorial production, and provide strategic feedback Mentorship and People Development: Mentor the team, align work by level, contribute to performance reviews, and share feedback for process improvement