Responsibilities

• Serve as the senior point of contact and strategic lead for key client accounts.
• Build and maintain strong relationships with senior-level client stakeholders, including directors, VPs, and C-suite leaders.
• Provide strategic guidance that aligns marketing initiatives with client business goals and growth objectives.
• Ensure client satisfaction through consistent communication, proactive problem-solving, and delivery of high-quality work.
• Identify opportunities to strengthen and expand client relationships through deeper engagement and strategic alignment.
• Lead the development of integrated marketing strategies across PR, digital, content, media, and creative disciplines.
• Translate client needs into clear, actionable briefs that guide internal teams.
• Ensure all work is strategically sound, insight-driven, and aligned with measurable outcomes.
• Connect marketing efforts to performance metrics and business impact.
• Guide the development of cohesive, compelling, and aligned campaigns across all channels.

Requirements

• 10+ years of experience in an integrated marketing or advertising agency environment.
• Proven ability to lead client relationships and deliver strategic marketing programs.
• Strong leadership and team management capabilities.
• Exceptional communication and presentation skills with confidence in client-facing situations.
• Strong project and financial management skills, including budgeting and resource allocation.
• Ability to manage multiple clients, priorities, and deadlines in a fast-paced environment.
• Strategic thinker with the ability to connect big-picture ideas to execution.
• Bachelor’s degree in Marketing, Communications, Business, or related field (or equivalent experience).
• Knowledge of integrated marketing, including PR, digital, content, and media strategies.
• Strong knowledge of agency operations, client service models, and campaign execution.
• Understanding of how marketing efforts translate into measurable business outcomes.
• Embodies company values of Integrity, Accountability, Tolerance, Gratitude, and Curiosity.