Responsibilities

• Assists with dealer network requests using a customer-service oriented mindset.
• Manages dealer network relationships via phone, video, and email while anticipating needs.
• Maintains knowledge of client industry, consumer profiles, organizational structure, and competitors.
• Supports weekly client-facing status meetings and maintains successful relationships.
• Ensures accurate collection of client assets and successful execution of projects on-quality, on-time, and on-budget.
• Facilitates projects from estimation through launch and proactively updates work-back schedules.
• Ensures deliverables undergo internal approval and proofreading before client presentation.
• Manages project financials, including vendor quotes and POs; monitors project budgets daily and informs parties of changes to scope or issues.
• Assists with research for new accounts, proofreads proposals, and prepares onboarding materials.
• Participates in strategy brainstorms, research, and creative kickoffs.

Requirements

• 2+ years of account or project management experience
• Bachelor’s degree in marketing or similar field
• Marketing agency experience
• Demonstrated knowledge of one or more agency capabilities/offerings
• Experience drafting client project proposals and SOWs
• Experience with researching requirements for project goals and benchmarking
• Experience in successfully managing clients through complex projects
• Experience in project financial management and analysis
• Demonstrated ability to provide tactical solutions to client business objectives
• Experience developing work breakdown structures, creating timelines and driving successful execution of milestones, on-quality, on-budget and on-schedule

Preferred

• Experience with Monday.com, Box.com, Workamajig, Workbook, Advantage, NetSuite OpenAir, Clients+ Profits or other integrated operations tools a plus

Benefits

• The commitment to work/life balance is like none other.
• As an employee-owned agency, we put our associates first.
• You won’t feel owned by your job. Like we always say, you won’t live here. You’ll thrive here.
• Our values drive how we work and who we hire.
• You will see these values ingrained in how we support our customers and work with team members in the work environment we’ve created.