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Help Scout

BrandBoston, MassachusettsWebsite

Company Overview

Help Scout is the support platform that helps 12,000+ businesses delight and retain more customers across all their support channels. On LinkedIn, you’ll find everything we’re learning along the way—from front-line customer service insights to tips on customer-first culture, with some laughs sprinkled in for good measure. Hit follow to join thousands of support pros and leaders at customer-centric brands who are learning, sharing, and growing together.P.S. Ready to give Help Scout a try? Start now with a free account 👉 https://www.helpscout.comThe customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.Try for Free 👉 https://bit.ly/HS_FreeTrial
Founded
2011
Headquarters
Boston, Massachusetts
Employees
51-200
12.3% growth last 12mo
Marketing Team
21
7% of company
Culture / Work-Life Signal
Overall rating
3 / 5
Work-life balance
4.3 / 5
Culture
3.4 / 5
Diversity & inclusion
3.1 / 5
Recommend to a friend
55%
Positive business outlook
49%

Overall Headcount Trend

Overall Headcount Trend

Company growth over the last 12 months

Salaries

Job Posting Salary Data

From 2 marketing roles posted in the last 12 months

Typical Salary Range
$230,000 – $250,000
YEAR
50%
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