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Marketing jobs

181 marketing jobs

3 months ago

CRM Manager

Monsoon Accessorize

London, UK (On-site)Full time

3 months ago

CRM Manager

The Fold London

London, UK (Hybrid)Full time

3 months ago

Digital CRM Loyalty & Retention Manager - FTC

Marks & Spencer

London, UK (Hybrid)Full time

3 months ago

Marketing Executive – Email & CRM

Corston Architectural Detail

Malmesbury, Swindon, UK (On-site)Full time£36K/yr – £38K/yr

3 months ago

CRM Manager

City Football Group Limited

Manchester, UK (On-site)Full time

3 months ago

Senior CRM and digital content Manager

Good Energy

Chippenham, Wiltshire, UK (Hybrid)Full time£65K/yr – £75K/yr

3 months ago

CRM Manager

Omre

London, UK (Hybrid)Full time

3 months ago

CRM & Marketing Automation Manager

InMotion Ventures

London, UK (Hybrid)Full time

3 months ago

Loyalty & CRM Manager

Hempel A/S

Darwen, Blackburn with Darwen, UK (On-site)Other

3 months ago

CRM Campaign Manager / Content Manager

Ceox

Guildford, Surrey, UK (Remote)Contract

3 months ago

Senior Manager, CRM Marketing, Europe

Crunchyroll, LLC

London, UK (Hybrid)Full time

3 months ago

CRM & Loyalty Manager (Maternity Cover)

Space NK

London, UK (Hybrid)Full time

3 months ago

Marketing Manager - Email & CRM

Corston Architectural Detail

UK (On-site)Full time£36K/yr – £38K/yr

3 months ago

CRM Manager

OANDA

London, UK (Hybrid)Full time

3 months ago

Senior Manager - Data Science (Martech/CRM)

VML

London, UK (Hybrid)Full time

3 months ago

CRM Technical Manager

Utility Warehouse

London, UK (Hybrid)Full time

3 months ago

CRM Manager

STUDIO NICHOLSON

London, UK (Hybrid)Full time

3 months ago

Marketing CRM Manager

Evolution Money

Manchester, UK (Hybrid)Full time£45K/yr – £48K/yr

3 months ago

Part-Time Social Media & CRM Manager (Remote – 16–20 hrs/week)

Bolton, UK (Hybrid)Part time

3 months ago

HCUK CRM and Retention Manager

Santander UK

Redhill, Surrey, UK (Hybrid)Full time£57K/yr – £63K/yr

All CRM Manager roles in the UK

Get alerts for this search

All CRM Manager roles in the UK

Get alerts for this search

181 jobs

CRM Manager

Monsoon Accessorize

London, UK (On-site)

In-houseFull-timeMid level

3 months ago

CRM Manager

The Fold London

London, UK (Hybrid)

In-houseFull-timeManager

3 months ago

Digital CRM Loyalty & Retention Manager - FTC

Marks & Spencer

London, UK (Hybrid)

In-houseFull-timeSenior level

3 months ago

Marketing Executive – Email & CRM

Corston Architectural Detail

Malmesbury, Swindon, UK (On-site)

£36K/yr - £38K/yrIn-houseFull-timeMid level4+ years exp.

3 months ago

CRM Manager

City Football Group Limited

Manchester, UK (On-site)

In-houseFull-timeMid level

3 months ago

Senior CRM and digital content Manager

Good Energy

Chippenham, Wiltshire, UK (Hybrid)

£65K/yr - £75K/yrIn-houseFull-timeSenior level

3 months ago

CRM Manager

Omre

London, UK (Hybrid)

In-houseFull-timeMid level3+ years exp.

3 months ago

CRM & Marketing Automation Manager

InMotion Ventures

London, UK (Hybrid)

In-houseFull-timeSenior level

3 months ago

Loyalty & CRM Manager

Hempel A/S

Darwen, Blackburn with Darwen, UK (On-site)

In-houseOtherMid level

3 months ago

CRM Campaign Manager / Content Manager

Ceox

Guildford, Surrey, UK (Remote)

In-houseContractMid level

3 months ago

Senior Manager, CRM Marketing, Europe

Crunchyroll, LLC

London, UK (Hybrid)

In-houseFull-timeSenior level8+ years exp.

3 months ago

CRM & Loyalty Manager (Maternity Cover)

Space NK

London, UK (Hybrid)

In-houseFull-timeSenior level4+ years exp.

3 months ago

Marketing Manager - Email & CRM

Corston Architectural Detail

UK (On-site)

£36K/yr - £38K/yrIn-houseFull-timeMid level4+ years exp.

3 months ago

CRM Manager

OANDA

London, UK (Hybrid)

In-houseFull-timeSenior level7+ years exp.

3 months ago

Senior Manager - Data Science (Martech/CRM)

VML

London, UK (Hybrid)

AgencyFull-timeSenior level5+ years exp.

3 months ago

CRM Technical Manager

Utility Warehouse

London, UK (Hybrid)

In-houseFull-timeSenior level

3 months ago

CRM Manager

STUDIO NICHOLSON

London, UK (Hybrid)

In-houseFull-timeSenior level4+ years exp.

3 months ago

Marketing CRM Manager

Evolution Money

Manchester, UK (Hybrid)

£45K/yr - £48K/yrIn-houseFull-timeMid level

3 months ago

Part-Time Social Media & CRM Manager (Remote – 16–20 hrs/week)

Bolton, UK (Hybrid)

Part-timeEntry level2+ years exp.

3 months ago

HCUK CRM and Retention Manager

Santander UK

Redhill, Surrey, UK (Hybrid)

£57K/yr - £63K/yrIn-houseFull-timeSenior level

3 months ago

Monsoon Accessorize

CRM Manager

London, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 3 months ago

Job Summary

Own multichannel CRM lifecycle and drive revenue through automated campaigns across email, SMS, and direct mail.

Lifecycle ownership: automate triggered campaigns to boost repeat rate and customer lifetime value.
Channel expansion: assess WhatsApp and loyalty apps to broaden CRM reach.
Cross-functional impact: partner with creative, product, and insights to optimize engagement and conversions, plus monitor performance for actionable wins.

Job Description

Responsibilities - Own end-to-end BAU planning, production and deployment of CRM campaigns across email, SMS and direct mail, with continuous optimisation of processes and workflows. - Design and implement optimisation programme to create best-in-class CRM communications through testing, segmentation, personalisation and enhanced customer targeting. - Work closely with creative, product, insight and trading teams to deliver content and promotional strategies which improve customer engagement and conversion. - Own automated lifecycle and triggered campaigns, aiming to increase repeat rate, reengagement and customer lifetime value - Develop and execute strategies to grow the email and SMS contactable database. - Explore and assess new CRM channels and technologies, including WhatsApp and loyalty app opportunities. - Partner with the Head of CRM on the evolution and optimisation of new and existing loyalty propositions, to increase retention and customer lifetime value. - Monitor and report on CRM channel performance, sharing actionable insights and recommendations to improve performance across all CRM activity. - Line manage and support the development of the CRM Executive. Requirements - Significant experience in a multichannel CRM role within a fast paced consumer-facing environment (retail, e-commerce or similar), overseeing sizeable customer databases. - Strong understanding of CRM strategy, customer lifecycle marketing and retention principles. - Hands-on experience with ESPs and customer engagement platforms. Experience with Ometria and Attentive desirable. - Strong analytical skills with the ability to interpret data and translate insights into actions. - Experience managing automated and triggered CRM programmes. - Excellent communication and stakeholder management skills, capable of influencing and aligning cross-functional teams. - Commercially minded with a customer-first approach. - Previous line management experience preferred. - Excellent organisational skills with strong attention to detail. - Knowledge of loyalty programmes and emerging CRM channels is advantageous. Nice to Have - Knowledge of loyalty programmes and emerging CRM channels is advantageous. - Previous line management experience preferred. - Experience with Ometria and Attentive desirable. Benefits - Competitive salary - 25 days’ holiday with the option to purchase additional holiday through our salary sacrifice scheme - Bonus day off each year after 6 months’ service - A pension that you will automatically be enrolled in after 3 months - Life insurance (subject to participating in the pension scheme) - A flexible working approach - Early pay day Friday finish - A generous staff discount with up to 50% discount on our products - Interest free season ticket loans - Additional perks such as Westfield discount, etc.

Monsoon Accessorize

At the very beginning, our philosophy was ‘small is beautiful’; we started out as a small business with a big passion for vibrant bohemian-inspired clothes, and beautiful fabrics hand-crafted by talented artisans from small communities across Asia.The first Monsoon store opened in London in 1973, selling original collections that featured clothes made with hand-loomed cotton and silk fabrics, organic vegetable dyes and artisan block-printing techniques.Over the years, our business has grown, but our passion remains the same.We have a detailed eye for true beauty, whether that’s our intricate design details, colourful prints, fabrics, or embellishments. We design in-house, source globally and ethically, and are dedicated to delivering keepsake quality, because we love to make our customer’s day just that little bit more special and out of the ordinary. We believe in the positive, empowering, life-changing power of trade rather than aid. We have always worked with craftspeople in villages and small communities to give them sustainable independence. We connect British contemporary designs with our network of craftspeople, and together they create beautiful, unique collections that celebrate our customer’s individuality and sense of adventure.

Founded in 1973

London, England, GBR

1.7K employees (208 in marketing)

www.monsoonjobs.com