Responsibilities

• Coordinate the planning and delivery of supporter marketing activity, ensuring timelines and key milestones are met
• Support delivery of major campaigns (e.g. Winter appeals, Regular Giving programmes) by coordinating inputs, actions and deadlines
• Work with campaign managers to deliver activity, taking ownership of defined components such as assets, approvals and data requests
• Coordinate weekly performance reporting and produce clear summaries to support decision-making
• Own the purchase order and invoicing process, ensuring accurate tracking and compliance of spend
• Maintain team trackers, plans and workflows, ensuring clear visibility and alignment across teams
• Build strong relationships with internal stakeholders (e.g. Digital, Finance, Brand and agencies) to support effective delivery
• Contribute to improving team processes and ways of working
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

• Experience in a coordination, administrative or operational role, ideally in a marketing, fundraising or similar environment
• Strong organisational skills and the ability to manage multiple tasks and deadlines
• Confidence working with stakeholders across different teams
• Good numerical skills and experience supporting financial processes such as invoicing or budget tracking

Preferred

• Experience working in a charity, marketing or fundraising environment
• An interest in developing a career in marketing or fundraising

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year