Supporter Marketing Coordinator

Canary Wharf, Newham, UK (Hybrid)

Salary Not AvailableMid LevelPermanent

Posted 2 weeks ago

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Job Summary

Own cross‑functional campaign coordination for supporter marketing, keeping campaigns on track from asset creation to data requests and approvals.

  • Campaign Execution: coordinate inputs, deadlines and milestones across Digital, Brand and agencies to deliver major fundraising programs.
  • Performance & Reporting: build weekly performance summaries to support rapid decision making.
  • Finance & Ops: own PO, invoicing and spend tracking to ensure accurate, compliant budgeting.

Job Description

Responsibilities
  • Coordinate the planning and delivery of supporter marketing activity, ensuring timelines and key milestones are met
  • Support delivery of major campaigns by coordinating inputs, actions and deadlines
  • Work with campaign managers to deliver activity, taking ownership of defined components such as assets, approvals and data requests
  • Coordinate weekly performance reporting and produce clear summaries to support decision-making
  • Own the purchase order and invoicing process, ensuring accurate tracking and compliance of spend
  • Maintain team trackers, plans and workflows, ensuring clear visibility and alignment across teams
  • Build strong relationships with internal stakeholders to support effective delivery
  • Contribute to improving team processes and ways of working
  • Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
  • Experience in a coordination, administrative or operational role, ideally in a marketing, fundraising or similar environment
  • Strong organisational skills and the ability to manage multiple tasks and deadlines
  • Confidence working with stakeholders across different teams
  • Good numerical skills and experience supporting financial processes such as invoicing or budget tracking
Preferred
  • Experience working in a charity, marketing or fundraising environment
  • An interest in developing a career in marketing or fundraising
Benefits
  • 36 days’ holiday (including 8 Bank Holidays)
  • Option to buy an extra 5 days’ annual leave
  • Employer pension contribution up to 10%
  • Flexible and hybrid working arrangements
  • Season ticket loan
  • Free annual eye tests
  • ‘Give as you Earn’ charitable giving scheme
  • Enhanced parental leave
  • Sabbaticals
  • One paid volunteer day each year
  • Annual leave carryover days during office closure
WaterAid logo

WaterAid

WaterAid is an international charity with one goal: to change the world through water. Along with decent toilets and good hygiene, a reliable supply of clean water is essential for health, dignity and a life full of opportunity.Today we work alongside communities worldwide setting up entire systems that deliver clean water, decent toilets and good hygiene for millions. And we get the people, policies and money in place to keep these systems working – and the water flowing for good. So that people have safe, reliable services that last.Together with our partners and supporters, we are working with determination towards the day when we are no longer needed.

Founded in 1981
London, England, GBR
1.4K employees (100 in marketing)