Student Recruitment & Outreach Manager

Responsibilities

• Develop, deliver, monitor and evaluate the Faculty-wide outreach strategy which maximises the generation and conversion of student applications to the Faculty’s degree programmes ensuring it achieves University KPIs and Widening Participation (WP) targets
• Lead the coordination of the Faculty’s involvement at off campus events including school and college visits and deliver various talks and workshops to students
• Audit and evaluate existing outreach activity delivered across the Faculty to establish impact, identify opportunities, and ensure activity aligns with the Faculty/University’s objectives
• Produce various reports and ensure that the outreach activity undertaken is evaluated and recorded in line with University requirements such as developing evaluation methods and materials; ensuring events are evaluated at the point of delivery; recording event/participant data on the University’s database; tracking participants through to application and registration etc
• Support a variety of marketing campaigns throughout the academic calendar and oversee the implementation of Faculty marketing plans to raise awareness of outreach/student recruitment activities
• Liaise with academic colleagues, schools, colleges and educational networks to ensure that activities are innovative and meet demand. Build a comprehensive understanding of competitor activity through targeted observations, professional networks/reports and of the changing widening participation landscape
• Act as the Faculty lead for international student recruitment, working closely with Newcastle Global (International Office), regional recruitment teams and academic colleagues to support conversion events, international school and partner engagement
• Coordinate and facilitate Faculty participation in international recruitment activities, including occasionally representing the Faculty at overseas recruitment fairs, applicant events and partner visits, contributing to the growth of international student recruitment
• Line manage a small team of Outreach colleagues. This involves setting objectives, overseeing workloads, conducting personal development reviews and developing training plans
• Lead the recruitment, selection and management of Graduate Ambassadors. This includes conducting interviews and induction sessions, analysing the impact of work and monitoring effectiveness to inform future planning; overseeing development of new subject-level activities and resources to ensure all subjects are represented

Requirements

• The ability to manage, motivate and develop members of a team, and a demonstrated ability to lead by example
• A broad experience of managing outreach, student recruitment and/or student-focused marketing campaigns adhering to the principles of Equality, Diversity and Inclusion (EDI)
• Experience of planning events and delivering projects individually and as part of a team whilst managing conflicting priorities and working to appropriate deadlines
• Experience of coordinating and delivering student recruitment activities, including international recruitment initiatives, stakeholder engagement and events, with the ability and willingness to undertake occasional overseas travel to represent the Faculty and University.
• Excellent interpersonal, negotiating, influencing and relationship building skills and the ability to communicate in an outstanding manner with a range of stakeholders including young people
• Evidence of a proactive and creative approach to problem-solving
• An awareness of education environments, widening participation and knowledge of (or a willingness to learn) about child protection
• Full driving licence; willingness and availability to work unsocial hours when required (evenings and weekends); willingness and ability to undertake occasional UK and international travel, sometimes requiring overnight stays; receive Enhanced Disclosure from the Disclosure and Barring Service.
• Qualified to degree level or equivalent

Benefits

• Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.