Responsibilities

• Own the Client Oversight Relationship
• Serve as the senior point of contact for each account in your book, building and maintaining relationships with budget decision-makers and senior client stakeholders
• Act as the primary escalation owner when strategic direction is challenged, client expectations are at risk, or a situation requires a more senior voice
• Host strategy presentations, sell the direction, and hold your ground under pushback. Clients should feel they have a senior strategic partner, not just access to a team
• Maintain a clear, current view of account health across your entire book, surfacing risks to the VP of Strategy before they become problems
• Drive Strategic Quality Across Your Book
• Oversee GEO and content strategy execution across every account you own, ensuring work is aligned with the defined strategic direction and meeting client-specific KPIs
• Provide meaningful oversight review on strategic deliverables including content plans, QBRs, and monthly reporting, identifying drift, outdated assumptions, or missed opportunities
• Bring a GEO-first lens to every account. You should be fluent in generative and answer engine optimization, and it should show in how you review and elevate the work
• Partner with Account Management on each shared client to ensure contracts, upselling, and cross-team coordination are handled cleanly and strategically

Requirements

• 5+ years in digital strategy, content strategy, or multi-channel marketing strategy, with at least 2 years in a senior or oversight capacity
• Demonstrated experience managing or meaningfully developing at least one direct report
• Proven GEO fluency: you have built and delivered content strategies designed for AI-driven answer engines and can speak to it with authority
• Strong B2B or SaaS/tech client portfolio, with experience presenting and defending strategy at the VP or Director level
• Strong analytical capabilities across digital platforms such as Google Analytics, Search Console, Ahrefs, and HubSpot
• Exceptional ability to communicate complex strategic direction with precision and confidence, in writing and in real-time client conversation