Spares and Marketing Co-Ordinator

UK (On-site)

£26K/yr – £28K/yrEntry LevelFull time

Posted 5 weeks ago

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Job Summary

Own and optimize CRM and e commerce content workflows to drive conversion, data quality, and partner coordination across CRM, website, and marketing provider relationships.

  • CRM ownership: Maintain Zoho CRM, manage records, ensure data quality, and support automations.
  • Website and content: Update UK Coldroom Spares site, upload products and documentation, and keep descriptions current.
  • Marketing coordination: Act as day to day contact for external agency, coordinate campaigns, and align leads and feedback with sales goals.

Job Description

Responsibilities - Maintain and develop Zoho CRM. - Manage customer and prospect records. - Maintain data quality and accuracy. - Support CRM workflows and automation. - Proactively contact customers by telephone and email following enquiries and quotations to gather feedback, answer questions, identify opportunities and support the conversion of quotations into orders. - Maintain prospect and customer databases. - Maintain and update the UK Coldroom Spares website. - Upload products, technical information and supporting documentation. - Act as the day-to-day contact for the external marketing provider. - Coordinate website updates, campaigns and marketing requirements. Requirements - Experience using CRM systems. - Experience maintaining customer databases. - Experience within e-commerce or website administration. - Strong organisational and administration skills. - Excellent communication skills. - Competent with Microsoft Office. Nice to have - Experience with Zoho CRM - Experience working with external agencies or suppliers Benefits - Casual dress - Free parking - On-site parking - Sick pay
Mt cold storage solutions ltd logo

Mt cold storage solutions ltd

MTCSS are specialists when it comes to cold storage solutions – we have been in business for over 13 years and have a wealth of knowledge across all aspects of cold storage, spanning a variety of industries. At MTCSS, we want to understand your business and its needs to offer you a high quality, innovative solution that will address the individual requirements of our customers and remain reliable in years to come. MTCSS has two departments :MTCSS Contracts is focussed on delivering you a bespoke cold storage solution. We work with you to understand your requirements to design temperature controlled rooms which will enhance your business processes. Our team can handle every element of your turnkey cold storage project including :• chiller & freezer cold rooms• ambient temperature controlled areas• insulated doors & high speed doors• refrigeration, air conditioning & lighting• flooringMTCSS Retail is focussed on developing your retail stores. We offer front of house and back of house refurbishment to ensure your temperature controlled solutions are working efficiently all year round and they adhere to health & safety regulations for any upcoming audits. This includes cold rooms, insulated door and refrigerated cabinet refurbishment works.MTCSS Retail also provides spares for cold rooms, doors, refrigeration and cabinets – including hinged and sliding doors, supply only cold rooms and monoblock units. We offer next day delivery* and online ordering, via shop.mtcss.co.ukWe care about our customers and want to ensure we provide you with a solution that will benefit your business. A one stop shop when it comes to cold storage, at MTCSS we never leave a problem unsolved, we will always ensure that we respond and act quickly if you have a problem.Our teams have worked with a huge variety of industries over the years, including ; food & drink retail/manufacturing, warehousing & distribution, hotels & restaurants, pharmaceutical & medical, automotive & more...

Founded in 2007
Leigh Sinton, England, GBR
15 employees (3 in marketing)

Traffic Signals

Monthly Visitors
2.7K
Monthly Google Ads Budget
$1

Headcount Trend

Current headcount: ~15

Marketing Team

Marketing Team Size
2 (13% of company)
Marketing Roles Posted (Last 30 Days)
1