Responsibilities

• Manage and maintain the company's social media accounts across platforms including Facebook, Instagram, TikTok, LinkedIn, and other relevant channels.
• Create, schedule, and publish engaging written, graphic, and video content.
• Develop and implement effective social media marketing strategies to increase brand awareness and audience engagement.
• Monitor social media channels and respond to customer enquiries, comments, and messages professionally.
• Plan and maintain a content calendar for promotions, events, seasonal campaigns, and new product launches.
• Produce creative marketing materials aligned with the company's brand identity.
• Track and analyse social media performance using analytics tools and prepare regular performance reports.
• Identify emerging social media trends and recommend new marketing opportunities.
• Collaborate with management to support promotional campaigns and business development initiatives.
• Ensure all content complies with advertising standards, copyright laws, GDPR requirements, and company policies.

Requirements

• Previous experience managing social media accounts for a business or organisation.
• Knowledge of social media platforms including Facebook, Instagram, TikTok, and LinkedIn.
• Experience using content creation and design tools such as Canva, Adobe Creative Suite, or similar software.
• Excellent written and verbal communication skills.
• Creative thinking with strong attention to detail.
• Ability to create engaging photo, video, and graphic content.
• Understanding of social media analytics and performance reporting.
• Good organisational and time management skills.
• Ability to work independently and meet deadlines.
• Experience within hospitality, food, or retail marketing is desirable but not essential.

Benefits

• Flexible working within agreed business hours.
• 28 days' paid annual leave (pro rata), including public holidays.
• Workplace pension (where eligible).
• Training and career development opportunities.
• Friendly and supportive working environment.
• Opportunity to make a real impact on a growing hospitality brand.
• Casual dress
• Flexitime
• Free parking
• On-site parking