Social Media Manager

York, UK (Hybrid)

Salary Not AvailableMid Level

Posted 2 months ago

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Job Summary

Own the social engine for a consumer health brand, turning KPI-driven strategy into measurable impact across platforms with a focus on awareness, trust, and advocacy.

  • Social strategy development, KPI setting, and performance optimization.
  • Content calendar planning and cross‑team briefings to ensure brand voice and alignment.
  • Platform exploration and channel optimization to grow reach, engagement, and advocacy.

Job Description

  • Social Media Strategy & Planning
  • Develop and deliver a comprehensive social media strategy aligned to brand, marketing, and commercial objectives
  • Drive brand awareness, reputation, and customer advocacy through organic and (where relevant) paid social activity
  • Identify platform opportunities, emerging trends, and new channels to strengthen Benenden Health’s social presence and build awareness with key target audiences.
  • Set clear KPIs and benchmarks to measure performance and optimise activity
  • Proven experience managing social media for a consumer-focused brand (experience in regulated or healthcare environments desirable)
  • Strong understanding of social media platforms, trends, and best practices (e.g. LinkedIn, Facebook, Instagram, TikTok)
  • Experience using social media to support brand awareness, engagement, and lead generation
  • Skilled in content planning and working collaboratively with creative teams
  • Strong analytical skills with experience using insights to drive performance improvements
  • Excellent written communication and stakeholder management skills
  • Ability to balance strategic thinking with hands-on delivery
  • A strategic thinker with a passion for social media and storytelling
  • A collaborative team player who can work across multiple stakeholders and priorities
  • A data-driven marketer who uses insight to inform decisions
  • Someone who thrives in a fast-paced environment and can proactively identify opportunities
  • The Benenden Health office is based in York and whilst we do work hybrid, there is a requirement of 2 3 days per week in the office.
  • Smart, flexible working achieve your objectives in the way that best suits you.
  • Corporate Benenden Health membership and Corporate Benenden Cash plan
  • Starting on 27 days holiday, plus Bank Holidays
  • Pension with up to 10% employer contributions
  • Discount available on other Benenden Health products.
  • Employee Assistance Program
  • Unlimited access to £500 Refer a Friend Bonus Scheme
  • Discount and cash back on hundreds of high-street retailers.
  • Excellent training and career progression opportunities
  • Cycle to work scheme.
  • Employee engagement events
Benenden Health logo

Benenden Health

At Benenden Health, we believe private healthcare doesn't have to be expensive or exclusive. It's a benefit the whole business can enjoy, not just the bosses. All for the same low monthly cost of less than £16 per employee, per month.We're proud to be a not-for-profit, mutual society offering businesses an affordable alternative to private health insurance. Learn more by...👉 Visiting our website: https://www.benenden.co.uk/for-business/👉 Calling us on 0808 291 3321 (Mon-Fri, 8am-5pm, exc. Bank Holidays)

Founded in 1905
York, England, GBR
398 employees (29 in marketing)