Social Media Growth Specialist at The Big Phone Store | Wolverhampton, UK | £26K/yr – £35K/yr

The Big Phone Store

Social Media Growth Specialist

Wolverhampton, UK (On-site)

£26K/yr – £35K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own the social growth engine by turning data into strategy, guiding content decisions, and driving measurable impact across major platforms.

Growth Strategy & ROI: Set monthly social plans for LinkedIn, Instagram, TikTok, and Facebook, optimize posting times/hashtags, and steer campaigns around offers and customer stories to drive reach, engagement, and conversions.
Performance Analytics: Analyse post and ad performance, generate weekly results, and sharpen content decisions to improve ROI.
Collaboration & Briefing: Brief creatives and coordinate cross-functional teams to ensure content aligns with strategy and delivers measurable growth.

Job Description

Responsibilities

Developing monthly social strategies focused on reach, engagement, and sales
Analysing post and ad performance to guide the content team
Planning campaigns around offers, blog content, and customer stories
Managing scheduling tools, hashtags, and posting times for best results
Reporting results weekly and refining based on data
Identifying growth opportunities on LinkedIn, Instagram, TikTok, and Facebook
Not responsible for creating content; focus on strategy and ensuring strong return on investment

Requirements

Experience growing a brand account (please share results)
Deep understanding of content analytics and social KPIs
Strategic thinking: what to post, when, and why
Ability to collaborate with creatives and brief content clearly
Strong understanding of organic vs paid content, and how to optimise both

Preferred

Knowledge of refurbished tech or ecommerce
Experience using GA4, Meta Insights, TikTok Analytics, and scheduling tools

Benefits

Career progression
Free onsite parking
Up to 28 days paid holiday
Birthday off and paid (following year 2, no annual leave used)
Extra day of annual leave every year from year 2
Salary sacrifice schemes
Private pension scheme
Equal opportunities employer (since 1999)
Recession Proof Industry
Staff discounts
Team social events and days out

The Big Phone Store

BIG on Quality • BIG on ValueWe're a BIG deal! We sell nearly new, low-priced, mobile phones to customers who don't want to sacrifice quality over value.People don't always want the latest phone; they are more than happy to purchase a nearly new phone at the fraction of the price of a brand new one.Just because we sell pre-owned devices doesn't mean quality is compromised. Our hawk-eyed lab technicians lovingly refurbish each mobile phone through a stringent 25 point check, which we call "The BIG refurb certification", ensuring all used phones are refurbished. Peace of mind for our customers is always at the heart of what we do. In a time when the world is suffering from too much waste, pre-owned phones help reduce waste and preserve resources. 140 million phones end up in landfill each year and recycling mobile phones reduce harmful chemicals out of landfill and water, phew! The Big Phone Store is committed to giving an incredible service, and we understand that phones are our customer's lifeline, so our "BIG service promise" means a guarantee and warranty on every device, and help and advice where you need it.

Founded in 2016

Essington, England, GBR

24 employees (2 in marketing)

www.thebigphonestore.co.uk