Responsibilities

• Own the day-to-day management of Sauce Shop’s social channels, including Instagram, TikTok, Facebook, and any emerging platforms relevant to our audience
• Own the day-to-day management of our closed Facebook community, The Flavour Forum, recognising it as a key channel requiring a different tone and approach
• Execute a content calendar that reflects the brand’s strategy and drives engagement, balancing planned content with relevant reactive moments
• Create content directly: writing, shooting, and editing short-form video and stills
• Schedule and publish content consistently across all active channels
• Monitor and respond to comments, messages, and mentions across all social channels in a timely and on-brand way
• Actively engage with our community, fostering a positive and authentic presence that reflects the Sauce Shop brand
• Flag recurring themes, customer feedback, or emerging conversations to the Brand Manager
• Manage day-to-day activity within our closed Facebook community, The Flavour Forum, moderating discussions and keeping the community engaged
• Track performance data across organic channels, producing regular reports that translate numbers into clear observations

Requirements

• 1-3 years’ experience working in social media for a consumer brand, ideally in food, drink, or a similarly personality-led category
• Demonstrable experience creating short-form video and still content for social, primarily on a phone or camera
• Experience managing community engagement: responding to comments, moderating communities, and maintaining a consistent brand voice
• Comfortable working to a content calendar and delivering consistently against it