Responsibilities

• Supporting account teams in the day-to-day management of client relationships.
• Building strong working relationships through clear, professional communication.
• Assisting in briefing internal creative teams.
• Acting as a key link between client and agency to ensure smooth delivery.
• Delivering updates to clients on calls, including presenting work, progress and next steps with confidence.
• Supporting with campaign planning, timelines and admin.
• Supporting the creation of social content including ideas, briefs, reviewing content and copy.
• Assisting with content calendars and scheduling across platforms.
• Monitoring social channels and community management (comments, DMs).
• Identifying trends and opportunities for reactive content.

Requirements

• Experience in a social media or marketing role
• Strong understanding of social platforms (Instagram, TikTok, Facebook etc.) and how content performs across them
• A strong interest in social trends, culture and content creation
• An interest in analysing content performance and learning what drives results
• Confident written and verbal communication skills
• Highly organised with the ability to manage multiple tasks and deadlines
• Strong attention to detail and a genuine care for the quality of your work
• Ability to build positive relationships with clients
• A team player who brings energy and enthusiasm to projects
• A positive, proactive attitude and eagerness to learn

Benefits

• This is a permanent role. The team is based from our Manchester office on a hybrid working basis.
• At dentsu, we’ve built a benefits package that supports every chapter of your life. From company‑funded Private Medical Insurance, a 24/7 Virtual GP and a generous sick‑pay policy, to wellbeing days, volunteering time, flexible bank‑holiday swaps and great everyday perks like retail discounts, gym access and tech schemes - we make it easier to live well, not just work well.
• Our employee‑led resource groups have helped shape policies that genuinely matter: enhanced maternity, paternity and carers leave, extended sick leave, menopause and baby‑loss support, plus 10 fertility treatment days. Combined with life assurance, income protection, financial education tools and flexible savings options, you’ll find a workplace that invests in you - your health, your family, your future.

Location

• Location: Manchester - Bonded Warehouse