Social Media and Content Assistant- MSQ

Responsibilities

• Create, prepare, schedule and publish engaging visual and written content across tmactive's social media channels, including Facebook, Instagram, TikTok and LinkedIn. This will include photography, video, Reels and other short-form content, as well as supporting campaigns designed to increase reach and engagement.
• Monitor and support communication via social media, email and website queries, responding where appropriate and escalating queries as required.
• Design and produce promotional materials, marketing literature and digital content using Canva, Adobe Creative Cloud, Adobe Acrobat Pro or similar design software, ensuring content is accurate, engaging and consistent with tmactive's brand guidelines.
• Update, maintain and check the company website, ensuring content is accurate, current and appropriately presented.
• Support internal communications, including the preparation and collation of information for newsletters, internal events, site noticeboards, posters and displays.
• Assist with the creation and administration of marketing campaigns, promotions and initiatives, including the promotion of SWIMTAG and other technology designed to increase participation and usership.
• Support the promotion of activity programmes across tmactive sites, including Active Communities, Swim School and courses, and visit sites to gather content and ensure promotional displays and marketing materials are current and appropriately presented.
• Assist with proofreading and the production of copy for marketing, digital and internal communications.
• Manage and maintain the photo library, ensuring files are appropriately named, organised and stored.
• Provide support at events when required, including content creation, promotion and administration.

Requirements

• GCSE Grade 4/C or above in English, or equivalent.
• Qualifications in Marketing, Digital Marketing, Communications or a related subject.
• Experience using social media platforms such as Facebook, Instagram, LinkedIn and TikTok.
• Experience creating content for digital channels, including social media posts, graphics, photography or video.
• Experience using design tools such as Canva or similar platforms.
• Understanding of social media trends and best practice.
• Knowledge of the leisure, fitness or community sector.
• Experience of administration and data entry.
• Experience working in a marketing, communications or content creation role.
• Experience managing multiple social media channels for an organisation.

Preferred

• Qualifications in Marketing, Digital Marketing, Communications or a related subject.
• Knowledge of the leisure, fitness or community sector.
• Experience working in a marketing, communications or content creation role.
• Experience managing multiple social media channels for an organisation.
• Photography, videography and video editing skills.