Social Media & Community Executive - Little's Coffee

Exeter, Devon, UK (Hybrid)

£28K/yr – £35K/yrMid Level1+ years expFull time

Posted 4 weeks ago

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Job Summary

Own and manage Little's social presence across Instagram and TikTok, leading content creation, calendar planning, community engagement, UGC outreach, and performance reporting.

  • Plan and deliver on-brand content and moments across key campaigns
  • Foster authentic community relationships and creator partnerships
  • Monitor performance and share actionable insights with the team

Job Description

Responsibilities

  • Content Creation & Channel Management
  • With your manager's support, own and manage the social media calendar across Instagram and TikTok.
  • Plan and deliver content aligned with brand campaigns, seasonal editions, product launches and key commercial moments, briefed in by the marketing team.
  • Lead the day-to-day "11am moment" content series, including reactive and culturally relevant posts.
  • Capture and create content yourself: short-form video, photography, copy that feels native to each platform and true to Little's tone of voice.
  • Create content from paid briefs, producing assets that perform within paid social channels while still feeling genuine and low-fi.
  • Ensure consistency across every post: visually, tonally, and commercially.
  • Community Management
  • Manage day-to-day community interactions across comments and DMs, building real relationships with consumers rather than just broadcasting at them.
  • Create regular community content including recipes, coffee rituals, polls and behind-the-scenes moments.

Requirements

  • 1–3 years' experience in social media, with a portfolio that proves you can make great content.
  • Strong content creator in your own right: comfortable shooting and editing short-form video, writing copy that sounds like a human, not a brand deck.
  • Genuinely good at community. You know the difference between managing comments and actually building relationships.
  • Organised enough to run a content calendar without dropping balls, but reactive enough to jump on a moment when it matters.
  • Experience working with creators or influencers, even informally.
  • Commercially curious. You care about what the content is actually doing, not just how it looks.
  • Excited about coffee, culture and the small rituals that make ordinary days feel a bit better.

Benefits

  • A creative, fun and supportive team environment.
  • Opportunities for professional development and growth.
  • Free coffee (of course!).

Marketing Team

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