Senior Social Media & Strategy Executive – Community & Engagement

Responsibilities

• Managing the day-to-day running of multiple client social media accounts
• Scheduling, publishing and coordinating content across key social platforms
• Delivering proactive community management, responding to comments and encouraging meaningful engagement
• Maintaining accurate content calendars, ensuring assets, captions, tags and timings are correct
• Writing engaging captions and maintaining a consistent tone of voice for each brand
• Using social media management tools such as Sprout Social or Hootsuite for scheduling, community management and reporting
• Monitoring performance, engagement and KPIs to identify opportunities for improvement
• Producing clear social media reports with practical recommendations
• Working with creative teams to ensure content follows platform best practices
• Staying ahead of social trends, platform updates and new engagement opportunities

Requirements

• 1+ years' experience in social media management, ideally within an agency or multi-brand environment
• Hands-on experience managing social accounts, content scheduling and community engagement
• Strong working knowledge of Sprout Social, Hootsuite or similar social media management platforms
• A good understanding of Instagram, TikTok, LinkedIn, Facebook, YouTube and platform-specific best practices
• Experience managing content calendars, captions and publishing schedules
• The ability to analyse social performance and recommend improvements
• Excellent copywriting, grammar and attention to detail
• Strong organisation and confidence juggling multiple clients and priorities
• Clear, professional communication and confidence working with clients and colleagues
• A proactive, creative approach and genuine enthusiasm for social media trends

Preferred

• Google Analytics knowledge would be a bonus
• Experience with social media reporting, audits, Excel and PowerPoint would be valuable

Benefits

• 25 days holiday plus bank holidays
• Bupa private healthcare and health cash plan
• Pension scheme with increasing employer contributions
• Work from anywhere benefit
• Enhanced parental leave, subject to eligibility
• Life and personal accident insurance
• Discounted shopping and gym memberships
• Interest-free commuting and life loans
• Free fruit and office bar
• The opportunity to work with exciting brands in a rapidly growing creative agency