Senior Social Media Ops Manager

London, UK (Hybrid)

Salary Not AvailableSenior Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own cross-market social governance and content delivery, coordinating global channels with regional and local teams to keep programmes on track and on-brand.

  • Sit in our global team, with a strong interface into local market and regional digital and social teams.
  • Operate as a programme manager across markets, bringing planning, reporting and governance together.
  • Act as the operational lead for the Social Hub across priority markets, ensuring harmonised reporting, creative alignment and content planning.

Job Description

Own cross-market social governance and content delivery, coordinating global channels with regional and local teams to keep programmes on track and on-brand.

  • Sit in our global team, with a strong interface into local market and regional digital and social teams.
  • Operate as a programme manager across markets, bringing planning, reporting and governance together.
  • Act as the operational lead for the Social Hub across priority markets, ensuring harmonised reporting, creative alignment and content planning.
  • Programme & project management: Own cross-market planning processes, timelines and delivery governance to ensure consistent execution to global strategy and content pillars.
  • Act as the day-to-day coordinator between global channels, regional teams and local markets to remove blockers, escalate issues and keep programmes on track.
  • Manage stakeholder expectations and maintain clear documentation of ways of working, approvals and content pipelines.
  • Content planning & cadence: Maintain and evolve content calendar frameworks and planning templates to create visibility and alignment across markets.
  • Ensure cadence and scheduling discipline for always-on and campaign activity across Instagram, TikTok and emerging social platforms.
  • Support local markets to adapt and repurpose global assets while maintaining brand and tone-of-voice consistency.
  • Working with the Senior Social Media Manager to support on the global social media channel for Instagram, TikTok and emerging platforms as required for the client.
  • At least 3+ years’ experience in digital marketing, social media, or influencer marketing (brand or agency), with demonstrable experience in multi-market or regional coordination.
  • Strong programme/project management skills, able to manage complex cross-market workstreams and competing priorities.
  • Hands-on social experience and credibility: deep understanding of social platforms (especially TikTok and Instagram), content formats, and what “good” execution looks like.
  • Experience with social publishing and analytics tools (native platforms and/or tools such as Hootsuite, Later, Sprinklr or similar).
  • Comfortable extracting and interpreting data to create actionable insights and clear reporting for international audiences.
  • Excellent stakeholder management and communication skills; confident presenting to senior and cross-functional audiences.
  • Proactive ownership mindset, resilient under pressure, and able to work autonomously across a matrixed organisation.
  • Comfortable working across international teams; additional European language skills are advantageous.
  • Highly organised, detail-oriented and process-driven.
  • Strategic yet pragmatic: can translate strategy into operational plans.
  • Collaborative and influential: builds strong relationships across internal and external teams.
OLIVER | The Brandtech Group logo

OLIVER | The Brandtech Group

3.4 Glassdoor

Established in 2004, we are the first and only company to exclusively design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 300 clients in 48 countries and counting. Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), and adidas’ off-shore hub.We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing). IIG joined marketing technology group, The Brandtech Group (formerly known as You & Mr Jones) in January 2019 to give their clients access to the latest marketing technology solutions. The group includes tech-driven marketing companies, 55, Mofilm, Collectively, Gravity Road, Blood and Mobkoi, and holds strategic investments in leading technology businesses including Pinterest, Niantic, AI Foundation, VidMob, Jivox, Zappar, EVRYTHNG, Automat, Blacktag and Beeswax.

Founded in 2004
London Colney, England, GBR
3.8K employees (1,882 in marketing)
64% recommend to a friend
62% CEO approval

Traffic Signals

Monthly Visitors
38K
Traffic Source Mix
Search
43.2%
Direct
43.7%
Referral
7.5%
Social
4.4%
Paid
1%

Headcount Trend

Current headcount: ~3.8K

Marketing Team

Marketing Team Size
860 (23% of company)
Median Career Experience
12 years
Median Tenure
3.5 years
Marketing Roles Posted (Last 30 Days)
2

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