Senior Senior Client & Platform Manager – RMX

London, UK (Hybrid)

£55K/yrSenior LevelFull time

Posted 2 weeks ago

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Job Summary

Own RMX adoption and end-to-end campaign operations as the day-to-day expert, guiding onboarding, measurement, and partner-facing opportunities while translating agency needs into product improvements.

  • Lead adoption and training to maximize RMX usage
  • Drive campaign management from brief to delivery and measurement
  • Channel feedback into Product, Engineering and CX improvements

Job Description

Responsibilities

  • Acting as the day-to-day RMX expert and trusted partner within a major BETA agency.
  • Onboarding, training and supporting agency users to successfully use the RMX platform.
  • Managing campaigns from brief through booking, delivery and measurement.
  • Advising agency teams on suitable retail media opportunities across multiple retailer partners.
  • Identifying adoption barriers and helping improve user experience.
  • Gathering product feedback and translating agency needs into actionable recommendations for Product, Engineering and CX teams.
  • Becoming an expert in RMX and supporting new feature testing and platform improvements.
  • Supporting campaign operations, commercial processes and financial accuracy.
  • Helping shape scalable processes, training materials and operating models for the wider rollout of RMX.

Requirements

  • Strong retail media planning, buying and campaign management experience
  • Experience working with agency planning and buying teams
  • Excellent understanding of retail media propositions, formats, audiences and pricing models
  • Confidence advising planners and buyers on the best media opportunities
  • A commercial mindset with strong numerical and financial understanding
  • A passion for technology and curiosity about improving media buying through digital products
  • A calm, pragmatic approach to solving problems in fast-changing environments

Benefits

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly “Uni Fund” for learning
  • 4 extra Wellbeing Days off per year
  • Summer & Winter conferences + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working
SMG logo

SMG

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

Founded in 2016
London, England, GBR
621 employees (71 in marketing)

Traffic Signals

Monthly Visitors
20.2K
Traffic Source Mix
Search
33.3%
Direct
48.1%
Referral
9.3%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~621

Marketing Team

Marketing Team Size
53 (9% of company)
Median Tenure
11.9 years
Marketing Roles Posted (Last 30 Days)
21

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