Responsibilities

• Lead, and develop a team setting clear expectations, giving regular feedback, to deliver key business outcomes
• Coach team members through problems and towards solutions
• Identify performance gaps within the team and put structured plans in place to address them quickly.
• Performance
• Maintain a solid grasp of channel and business performance
• Data-led understanding of performance with clear, evidenced reasoning for any changes or fluctuations.
• Channel ownership
• Accountable for target delivery, budget and overall channel health
• Build and own the strategy, and channel roadmap, developed in close collaboration with the Director of Marketing
• Define milestones, KPIs and measurement frameworks for your tactics

Requirements

• Proven experience in ecommerce, leading Paid Search and Shopping in a performance-focused environment, with a track record of hitting targets
• Strong people management skills including coaching, and developing individuals as well as teams
• A high bar for performance: target-driven, budget-literate and comfortable holding yourself and your team to measurable outcomes
• Solid analytical skills; you can diagnose performance issues quickly, explain them clearly, and come to the table with recommendations
• Experience owning channel strategy and roadmap development, including testing frameworks and milestone planning
• Confident presenting to and influencing senior stakeholders, with a proactive, solutions-first approach to communication
• Able to manage risk, dependencies and resource allocation across a small team

Preferred

• Experience in marketplace, retail
• Familiarity with affiliate models
• Experience with cross team collaboration (engineering, product, commercial)

Benefits

• Our Ways of Working: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days.
• Time Off: 29 holidays per year (in addition to 8 statutory bank holidays).
• Competitive Family Leave Package: Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.
• Clothing Benefit: Clothing allowance starting at £250 and increasing up to £1,000 with length of service.
• Private Healthcare: Comprehensive healthcare scheme with Vitality from day one.
• Training Allowance: Annual training allowance of £1,000 for conferences, events, courses and resources.
• Pension Scheme: The People’s Pension with minimum 5% employee and 3% employer contributions.
• Eye Tests and Vouchers: Free annual eye test and discount towards glasses.
• Cycle-to-Work Scheme: Bicycle purchase with voucher.
• Transport Season Ticket Loan: Interest-free season ticket loan.