Senior / Group Account Director

Responsibilities

• Client Leadership - Own the strategic direction of several of Raptor's client accounts. - Build trusted relationships with senior stakeholders across multiple functions and markets. - Become the executive sponsor for the account, ensuring every interaction reinforces Raptor as a long-term strategic partner. - Lead annual planning, quarterly business reviews and long-term global growth strategies. - Represent Raptor at the highest level, confidently building relationships with senior client decision-makers. - Ensure consistency, quality and excellence across every campaign. - Community Marketing Leadership - Lead community marketing programmes, ensuring best-in-class execution. - Continue evolving community marketing programmes through innovation, technology and strategic thinking. - Champion community-first marketing as a core driver of brand growth. - Identify new ways to create measurable value for the client through community engagement and advocacy. - Account Growth & Commercial Leadership - Develop and execute an account growth strategy. - Identify opportunities to expand the relationship into additional marketing disciplines, including: - Experiential Marketing - Brand Activations - Creator & Influencer Marketing - Social & Content Production - Talent Partnerships - PR & Earned Media - Insights & Research - Technology & Community Platforms - Own forecasting, commercial planning, profitability and investment recommendations. - Drive significant organic revenue growth year-on-year. - Balance ambitious innovation with strong commercial discipline. - Team Leadership - Lead and inspire multidisciplinary teams. - Inspire Account Directors, Strategists, Producers, Creatives and Delivery teams to consistently produce exceptional work. - Create a high-performance culture built around collaboration, accountability and continuous improvement. - Build scalable processes that enable teams across multiple teams to operate as one agency. - Mentor senior leaders within the account, creating clear development pathways and succession plans. - Innovation & Strategic Development - Continuously challenge how community marketing can evolve for one of the world's biggest brands. - Stay ahead of emerging cultural, technological and platform trends. - Bring innovative thinking that helps the client remain at the forefront of youth marketing. - Collaborate with Raptor's leadership team to shape new products, services and capabilities inspired by the partnership. - Develop award-winning work that becomes a benchmark for the industry. - About You - You're an exceptional client leader who knows how to build partnerships at a senior level. - You understand the complexity of international organisations and know how to navigate multiple stakeholders, markets and priorities while maintaining a clear strategic vision. - You're commercially ambitious, naturally entrepreneurial and excited by the opportunity to grow the agency's most important client relationships into something even bigger. - Most importantly, you're passionate about creating work that genuinely connects with people and influences youth culture. - You thrive in fast-moving environments, inspire those around you and lead with energy, humility and ambition. - Skills & Experience - Essential - 10+ years' experience within an integrated, creative, experiential or digital marketing agency. - Significant experience leading large client partnerships. - Proven experience managing multi-million-pound client accounts. - Strong understanding of community marketing, experiential, social, influencer and integrated communications. - Experience leading multidisciplinary teams. - Exceptional commercial acumen with responsibility for revenue growth, profitability and forecasting. - Outstanding client leadership and executive stakeholder management. - Experience developing long-term account growth strategies. - Strong people leadership with a track record of building high-performing teams. - Desirable - Experience delivering global community or ambassador programmes. - Experience working with major FMCG or technology brands. - Experience across youth marketing or culture-led marketing. - International agency experience across multiple markets.
• other

Requirements

• 10+ years' experience within an integrated, creative, experiential or digital marketing agency.
• Significant experience leading large client partnerships.
• Proven experience managing multi-million-pound client accounts.
• Strong understanding of community marketing, experiential, social, influencer and integrated communications.
• Experience leading multidisciplinary teams.
• Exceptional commercial acumen with responsibility for revenue growth, profitability and forecasting.
• Outstanding client leadership and executive stakeholder management.
• Experience developing long-term account growth strategies.
• Strong people leadership with a track record of building high-performing teams.

Preferred

• Experience delivering global community or ambassador programmes.
• Experience working with major FMCG or technology brands.
• Experience across youth marketing or culture-led marketing.
• International agency experience across multiple markets.

Benefits

• Generous bonus scheme
• New business incentives scheme
• Vitality Health
• 24 days’ holiday per year
• Work from Away week
• Charity Day off
• Pension scheme
• Annual summer and Christmas parties
• Team building and agency activities
• Discounts with local and national brands and businesses