Responsibilities

• Account Handling
• Manage multi-dimensional campaigns with precision, creativity, and flair
• Develop and nurture strong relationships with key clients and stakeholders across N2O
• Understand client objectives and KPIs, ensuring campaigns are aligned and impactful
• Lead day-to-day client deliverables, troubleshoot issues, and ensure flawless execution
• Analyse campaign performance and provide actionable recommendations for future success
• Creative Direction
• Shape and deliver comprehensive creative briefs, collaborating closely with internal teams
• Act as a visionary and guide, helping clients navigate and embrace bold creative solutions
• Immerse yourself in the creative process to influence the future of ground-breaking campaigns
• Financial Stewardship
• Manage campaign margins and understand the levers that impact profitability
• Confidently discuss budget implications with clients and identify upsell opportunities
• Ensure campaigns are delivered within agreed costs while achieving client KPIs
• Operational Excellence
• Coordinate cross-functional resources to ensure seamless campaign planning and delivery
• Mentor and develop junior team members, fostering a culture of growth and excellence
• Champion innovation and continuously seek ways to enhance our services
• Represent N2O as a trusted partner, expanding our reach through strategic upselling

Requirements

• At least two years of successful professional experience in a similar Live Events/ Experiential role is a must
• Excellent written and spoken English skills to write strong campaign reports, training documents, internal and external emails and deliver solid presentations.
• Strong project management experience with the ability to work across multiple fast-moving projects with multiple clients
• Proven client relationship development skills and the ability to think beyond the immediate execution
• Experience managing and developing people.
• Good understanding of campaign reporting and analysis
• High level of IT literacy, including the ability to analyse data, use spreadsheets and produce reports. (Proficient in Word, PowerPoint, and Excel - oh and Microsoft Teams!)
• Strong attention to detail.
• Possession of a proactive, ‘can-do', problem-solving attitude.
• Strong financial and commercial acumen and evidence of effective budget management experience.
• Collaborative team player
• Hold a full UK driving license and have access to a vehicle for business purposes
• Can work flexibly including weekends when campaigns are running (time in lieu provided)
• Live within commutable distance to Maidenhead office

Benefits

• Up to £45k gross per annum depending on experience plus bonus
• Hybrid working - 3 days in the office and 2 days working from home
• 23 days annual leave increasing to 30 days after each completed year of service plus bank holidays
• Buy/ sell holiday scheme
• Life Assurance
• Retail Discount Scheme
• Employee Assistance Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical / dental healthcare after 2 years of service
• Salary Sacrifice pension/ cycle to work/ car lease schemes
• Season Ticket Loans
• Our Head Office location has multiple perks including an onsite gym, free breakfast, free parking and an onsite cafe