Knowhere Special

Senior Account Manager – Promotional Staffing and Experiential Marketing

UK (On-site)

£45K/yr – £55K/yrSenior LevelPermanent

Posted 9 days ago

Job Summary

Own client relationships from inquiry to delivery, developing commercial proposals, driving profitability, and growing accounts through repeat campaigns.

  • Own campaigns end-to-end from inquiry through delivery
  • Balance client experience with margin and identify growth opportunities

Job Description

Responsibilities

  • You'll manage opportunities and client accounts from initial enquiry through to campaign delivery and beyond.
  • You'll be responsible for understanding the client's objectives, developing the right solution, building commercially sound proposals, winning the work and ensuring a thorough handover into delivery.
  • You'll remain the key client contact throughout the campaign, working closely with our staffing and operations teams to ensure campaigns are delivered successfully.
  • You'll be accountable for the commercial outcome — protecting margin, managing changes in scope, identifying opportunities to grow accounts and turning successful campaigns into repeat business.
  • New business & account growth: Respond quickly and professionally to new inbound enquiries.
  • Qualify opportunities and understand the client's objectives, budget and requirements.
  • Develop tailored proposals covering campaign approach, staffing, locations, logistics, timelines, KPIs and pricing.
  • Lead client calls, presentations and pitches.
  • Negotiate and close new business.
  • Follow up consistently and proactively throughout the sales process.

Requirements

  • Has several years' relevant agency or client-side experience.
  • Understands promotional staffing, experiential or field marketing.
  • Can take a client brief and turn it into a strong commercial proposal.
  • Understands campaign costs, pricing, margin and profitability.
  • Is confident negotiating scope, pricing and changes with clients.
  • Has strong client relationship and account management skills.
  • Is commercially minded and motivated by winning and growing business.
  • Is organised and disciplined with CRM and follow-up.
  • Can manage multiple live campaigns and opportunities without losing attention to detail.
  • Is confident dealing with clients when things don't go according to plan.

Preferred

  • Experience with Liveforce, HubSpot or other CRM systems would be particularly valuable.

Benefits

  • Casual dress
  • Company events
  • Company pension

Salaries

Posted range

£45K/yr – £55K/yr

Taken straight from the job posting.

See all Knowhere Special salaries

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