Responsibilities

• Be the day-to-day lead for your clients, building trust up to marketing director and CMO level
• Run the client rhythm: weekly calls, monthly performance reviews and quarterly strategy sessions
• Write sharp briefs for our strategists, media buyers and creatives, and manage the work through to delivery
• Know your accounts' numbers well enough to have a real conversation about what's working
• Spot risks early and fix them before the client feels them
• Find ways to grow scope that genuinely help the client
• Support new business pitches with strategy, decks and case studies

Requirements

• 3+ years in client services at an integrated, digital, creative or media agency, now at Account Manager or Senior Account Manager level
• Organised and calm, with a grip on the detail
• Commercially aware: you take the health of your accounts personally
• A strong writer of briefs, emails and status updates
• Genuinely interested in growth marketing, performance and great creative

Preferred

• - Agency experience on paid media or performance accounts
• - Clients in startups or scale-ups
• - You've managed a junior team member

Benefits

• - Competitive Salary
• - Private medical insurance
• - Access to a gym and wellness classes
• - WFH every Monday
• - Access to the latest premium AI tools & models
• - Brand new Apple equipment
• - High spec office, with hotel grade amenities (kitchens, showers, bicycle parking, cafe)
• - Free premium coffee, tea and a fully stocked snack cupboard and drinks fridge
• - Access to masterclasses, industry events, and learning budgets
• - Direct access to founders, C-levels, and hypergrowth operators