Responsibilities

• Regional Recruitment and Marketing Coordinator duties: In this permanent, full-time role, you will play a key operational part in delivering student recruitment across designated regions (including South Asia). You will promote Hertfordshire International College through a mix of online and in-person activities, engage and build relationships with the Navitas regional recruitment team, education agents and University colleagues, and work closely with Admissions, Student Services, the regional recruitment teams, the University Marketing team and the International Office to ensure every applicant receives timely, accurate and personalised support from enquiry through to enrolment.

Requirements

• Experience in customer service, student support, admissions, sales or a similar client-facing environment, with a strong understanding of the applicant journey from enquiry to enrolment (or the ability to quickly develop it).
• Ability to handle high-volume communication including follow-up calls, emails, WhatsApp and online meetings.
• Experience supporting international students and/or familiarity with common applicant challenges and visa support expectations (including UKVI considerations).
• Comfort using CRM and maintaining thorough records, with the organisational skills to manage pipeline visibility, deadlines and reporting.
• Strong English skills and excellent interpersonal communication, with the confidence to build relationships with agents, internal stakeholders and prospective students.

Benefits

• - Attractive salary package (details available as part of the application process).
• - Permanent contract with full-time hours.
• - Opportunity to work in a purpose-led education environment with meaningful impact on students’ futures.
• - Be part of a collaborative, entrepreneurial culture that supports innovation in recruitment and marketing.
• - Professional development through cross-team working with admissions, marketing, student services and regional partners.