PR & Marketing

Responsibilities

• Create and post short-form video content for TikTok, Instagram Reels, Facebook and other platforms
• Film content across our businesses, including hotels, property, finance and consumer products
• Plan and manage regular social media calendars across multiple brands
• Develop content around hotel offers, weddings, events, bedrooms and leisure facilities
• Create marketing content for property and property-finance businesses, including educational and lead-generation content
• Create B2B and B2C content for Mould Check and other product businesses
• Write copy for social media, email campaigns, websites, advertisements and promotional material
• Manage and respond to comments, messages, reviews and enquiries across relevant platforms
• Handle customer complaints professionally and work with the relevant team to resolve issues
• Help develop campaigns and promotions from initial idea through to publication

Requirements

• Confident creating video content on your phone and comfortable being on camera or directing others
• Naturally creative and able to come up with content ideas without needing everything planned for you
• Strong written English with a friendly, professional and adaptable tone
• Able to switch between very different audiences and industries
• Commercially minded and interested in creating content that actually generates enquiries and sales
• Calm and customer-focused when handling complaints or difficult conversations
• Organised and self-motivated, with the ability to manage multiple brands and priorities
• Comfortable working independently and taking ownership of projects
• Experience in marketing, social media, hospitality, property, products or events is a plus

Preferred

• Knowledge of Canva, CapCut or similar editing tools is useful

Benefits

• 25 hours per week to start, with scope to grow as the role develops
• The opportunity to work across a diverse and growing group of businesses
• A genuinely varied role — no two days are likely to be the same
• The chance to have a real influence on the marketing and public image of multiple brands
• Plenty of creative freedom and the opportunity to develop new ideas
• Free on-site parking