Responsibilities

• Writing is at the heart of this role. You'll be responsible for producing accurate, engaging and persuasive content on often technical or complex topics, translating specialist knowledge into communications that resonate with media, stakeholders and target audiences – via technical articles, press releases, case studies, advertorials, newsletters, thought leadership pieces, web copy, video scripts, and both short- and long-form social media posts.
• You’ll develop a strong understanding of each client’s products, technology and brand – ensuring tone, personality and accuracy are consistent across every channel.
• Reporting to our Account Director and Senior Account Director team, you’ll lead day-to-day account delivery, build trusted client relationships, pitch stories that secure high-quality coverage, collaborate with our in-house design team, support social channel growth, attend meetings & shows, and contribute to the successful running of client events.

Requirements

• Experience: At least three years in PR/communications, journalism, content or marketing, with a strong portfolio of written work (ideally including experience navigating technical/complex topics).
• Writing: Outstanding writing ability, with experience producing high-quality content on complex, technical or specialist topics. Able to quickly absorb new information, challenge assumptions where appropriate and translate expertise into engaging content for different audiences.
• Initiative: Highly proactive and self-motivated. Spots opportunities, takes ownership and consistently delivers work to a high standard without needing close supervision.
• Client skills: Confident advising clients, building trusted relationships and always representing the agency professionally.
• Professional standards: Takes genuine pride in their work, with exceptional attention to detail and a commitment to delivering outstanding results for clients.
• Media mindset: Genuine enthusiasm for news, media and digital channels.
• Creativity: Brings ideas and spots angles that turn into great stories.
• Networking: Confident building and maintaining strong media and stakeholder relationships.
• Project management: Organised and proactive, able to juggle multiple accounts and deadlines.
• Briefing: Able to brief designers, photographers and video crews clearly and effectively.

Preferred

• Degree in a relevant subject preferred
• NCTJ, PRCA or CIPR qualifications are a plus

Benefits

• Competitive salary: Up to £46,000 (DOE), plus annual bonus potential of £4,000.
• Hybrid & flexible: Two days in the office, up to three days from home. Flexible start times from 7.30am–10am.
• Perks: Perkbox membership (200+ perks), complimentary fruit and refreshments, free on-site parking, and a short walk from Carshalton or Carshalton Beeches stations.
• Socials: Quarterly staff socials, and a newly refurbished ‘Break Lounge’ with pool table/darts, and free soft drinks.
• Time off: 25 days holiday, plus bank holidays, plus your birthday off.