Responsibilities

• Provide day-to-day operational and administrative support to the Marketing & Operations Manager and wider UK team, acting as a central point of contact for internal queries.
• Maintain Salesforce and other business systems, ensuring data is accurate, up to date and consistently monitored for quality and compliance.
• Coordinate meetings, prepare agendas, capture actions and manage team diaries, travel and logistics for meetings, client visits and company away days.
• Support the planning and delivery of marketing campaigns and events, including exhibitions, managing venues, suppliers, logistics and budgets from planning through to delivery.
• Assist with content creation for social media, blogs, newsletters and other marketing communications, and monitor campaign performance to support continuous improvement.
• Support the coordination of onboarding for new starters, including arranging IT equipment, welcome packs, induction schedules and onboarding meetings.
• Help foster a positive remote-working culture by organising team engagement initiatives, and stay informed about emerging AI tools that can improve business operations and productivity.

Requirements

• Proactive, highly organised and comfortable taking ownership of multiple priorities.
• A confident communicator who builds strong relationships across teams, clients and suppliers.
• Commercially aware, with a keen eye for negotiating good value on venues, suppliers and travel.
• Approachable, friendly and adaptable, comfortable working remotely with travel for team days and marketing events.
• Curious about how AI and emerging technologies can support marketing and operations work.
• Detail-oriented, with excellent organisational skills and the ability to work independently while knowing when to seek guidance.
• Graduate or early-career background (typically 0–2 years), ideally with some exposure to marketing, operations, or admin/PA work.
• Comfortable using CRM/project systems such as Salesforce, or quick to pick up new tools.
• Strong organisational skills, able to juggle multiple bookings, enquiries and deadlines using your own initiative.
• Experience or interest in supporting marketing campaigns, events or business administration.

Benefits

• 22 days holiday
• 2 floating holiday days
• 2 volunteering days
• Defined contribution pension scheme
• Flexibility + remote working