Responsibilities

• Build trusted relationships with senior client stakeholders
• Manage client communication, expectations and challenges with confidence
• Lean into problems and take ownership of solutions
• Escalate only when necessary, bringing recommendations rather than just issues
• Keep projects moving at pace and ensure nothing drops
• Create annual marketing strategies and client plans
• Interrogate client briefs, growth challenges and commercial objectives
• Use research, audience insight and analysis to shape campaigns
• Bring strong generalist marketing knowledge across channels
• Brief internal teams and partners clearly on assets, content and deliverables

Requirements

• Hybrid working arrangement as part of role.

Preferred

• Strong client management experience
• Confidence communicating with senior stakeholders
• Excellent project and operational management skills
• Experience using ClickUp or similar project management tools
• Broad marketing knowledge across lead generation and brand building
• Experience with marketing strategy, planning, research and segmentation
• Strong briefing skills across creative, content and media
• Understanding of conversion tracking, GTM, testing, QA and troubleshooting
• Knowledge of Google Ads, Performance Max, Display, Video and PPC
• Experience or awareness of Meta, LinkedIn and TikTok Ads

Benefits

• Company pension
• Employee discount
• Referral programme
• Sick pay