Marketing Manager

UK (On-site)

£40K/yr – £45K/yrMid LevelFull time

Posted 2 weeks ago

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Job Summary

Own and drive marketing and recruitment growth for HICA by leading campaigns, content, digital presence, and stakeholder engagement.

  • Oversee brand, websites, and social channels.
  • Improve enquiry handling, conversions, and customer experience.

Job Description

Responsibilities

  • Lead the development and delivery of marketing and communications strategies that support business growth and recruitment objectives.
  • Manage HICA's brand identity, ensuring all marketing activity reflects our values and commitment to high-quality care.
  • Drive occupancy growth and homecare package growth through targeted campaigns and market insights.
  • Manage and enhance HICA's websites, digital channels and social media presence.
  • Develop engaging content, campaigns and promotional materials across multiple platforms.
  • Support the customer journey by helping improve enquiry handling, conversions and customer experience.
  • Lead recruitment marketing initiatives designed to attract and retain talented people.
  • Promote HICA's learning and development services and support commercial income opportunities.
  • Build relationships with local communities, professional networks and external stakeholders.
  • Analyse marketing performance, campaign effectiveness and return on investment to continuously improve outcomes.

Requirements

  • Previous experience in a marketing management, or standalone marketing role but ready for your next step.
  • Strong digital marketing, social media and content creation experience
  • Experience managing multiple campaigns and priorities simultaneously.
  • Excellent communication and stakeholder engagement skills.
  • Experience with website management, SEO and digital advertising.
  • The confidence to work collaboratively with operational leaders and support services.
  • A full UK driving licence and willingness to travel between services when required.

Preferred

  • Previous experience in a marketing management, or standalone marketing role but ready for your next step.
  • Strong digital marketing, social media and content creation experience
  • Experience managing multiple campaigns and priorities simultaneously.
  • Excellent communication and stakeholder engagement skills.
  • Experience with website management, SEO and digital advertising.
  • The confidence to work collaboratively with operational leaders and support services.
  • A full UK driving licence and willingness to travel between services when required.

Benefits

  • Salary – £40 -45k DOE
  • Permanent - 40 hours per week.
  • Annual leave – 25 days plus bank holidays
  • Penson – 5% auto enrolment contribution
  • HICA Benefits App – Instant access to retail, cinema & entertainment discounts.
  • HICA Benefits App – Access earned wages before pay day
  • HICA Benefits App – Discounted insurance products
  • HICA Benefits App – Cycle to Work and other salary sacrifice rewards
  • HICA Benefits App – Gym discounts
  • HICA Benefits App – HICA lottery
The HICA Group logo

The HICA Group

Welcome to the HICA Group, a ‘Not for Profit’ organisation that specialises in care and support solutions for older people and people with a learning disability.Our services are provided within an established portfolio of 20 residential care homes, 15 of which are for older people and 5 of which are for people with a learning difficulty. We also have a well established domiciliary care service providing over 11,500 hours of varied levels of support and care from 4 regional offices.Alongside this we also provide care and support in 5 extra care housing schemes in partnership with social landlords and local authorities.We also operate two housing based schemes, a 145 unit Retirement Village in East Yorkshire and a 218 unit care village in Chorley, Lancashire.The Lancashire care village comprises of a 84 bed specialist dementia unit, and two 78 bed communities, one offering assisted living in an extra care environment and the other being an independent living scheme offering apartments for sale.Our head office is based in Hull, however the extent of our service provision covers a large part of the North of England, and we have a presence in Yorkshire, Lancashire, Humberside and Lincolnshire.We are dedicated to the principles of adding real and sustainable social value in each of the locations where we provide services and are committed to embracing diversity and supporting equality.

Founded in 1992
Kingston Upon Hull, England, GBR
293 employees

Traffic Signals

Monthly Visitors
2.1K

Headcount Trend

Current headcount: ~293

Marketing Team

Marketing Roles Posted (Last 30 Days)
1