Marketing & External Communications Manager at London Southend Airport | Southend-on-Sea, UK | £35K/yr – £45K/yr

Marketing & External Communications Manager

Southend-on-Sea, UK (Unknown)

£35K/yr – £45K/yrMid LevelFull time

Posted 2 months ago

Job Summary

Own external and internal communications and brand voice for an airport, while shaping website content and cross-team campaigns with crisis-ready messaging and data-driven targeting.

Content & voice ownership across all channels and visual passenger-journey communications.
Stakeholder influence and crisis reputational management with cross-functional collaboration.
Data-driven targeting and CRM input to support marketing objectives across teams.

Job Description

Responsibilities

I will manage the development of content that delivers a single identity and tone of voice across all marketing channels
I will manage the development of external communications providing data and content to support our airlines
I will work with the airport’s senior leadership team to develop the airport’s website content
I will work with the non-aeronautical team to support the delivery of their marketing objectives
I will manage the deployment of effective visual communications throughout the passenger journey
I will develop creative PR strategies to increase the airports exposure through traditional and social media
I will effectively manage external crisis communications when required
I will collate any available consumer data to support accurate campaign targeting
I will fully embody the Airports ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.

London Southend Airport

London Southend Airport, ranked the best London airport by consumer group Which? six times and voted the best UK airport (under three million capacity) by the Airport Operator’s Association in 2019. Serving close to 2.3 million passengers in 2019, London Southend offered services to around 40 domestic and European cities. The terminal has its own railway station, less than 100 paces from the main entrance, with up to six trains an hour at peak times to central London, taking just 52 minutes to Liverpool Street and 43 minutes from Stratford. All airport car parks are located minutes from the terminal entrance.

Southend-On-Sea, England, GBR

173 employees

www.londonsouthendairport.com