Responsibilities

• Coordinate the day-to-day delivery of marketing campaigns across Urban Playground brands, working to agreed plans, timelines and priorities set by the Marketing Manager.
• Maintain campaign calendars, project trackers, action logs and approval schedules.
• Coordinate campaign assets and supporting materials.
• Support CRM and email campaign execution, including campaign set-up, audience/list preparation, testing, scheduling and administration.
• Coordinate routine website updates and campaign landing page requirements, checking accuracy and escalating issues where required.
• Manage the marketing inbox and coordinate internal marketing requests.
• Raise and track purchase orders, maintain marketing spend trackers.
• Collate campaign, CRM, website, booking and agency performance data for the Marketing Manager, maintaining accurate reporting records.
• Record and follow up actions from agency and internal marketing meetings, ensuring agreed activity progresses to deadline.
• Support the coordination of events, activations, launches and venue marketing requirements.

Requirements

• Strong administrative and organisational skills, with confidence managing multiple deadlines and workstreams.
• Good working knowledge of Microsoft Office, particularly Excel, PowerPoint and Outlook.
• Comfortable working with CRM, email marketing, website/CMS and project-management systems.
• Confident working with data, trackers and reports, with a high level of numerical and written accuracy.
• Carry out quality and accuracy checks on marketing materials before release.
• Support continuous improvement of marketing processes.
• A natural finisher who enjoys structure, coordination and keeping multiple moving parts under control.
• Clear and confident communicator.
• Able to prioritise effectively in a fast paced environment and adapt when priorities change.
• Commercially aware and curious, with an interest in how marketing activity supports customer acquisition, retention and revenue.

Preferred

• HubSpot experience is desirable.
• Experience of purchase order, budget or supplier administration is desirable.
• Understanding of core marketing channels and campaign delivery; experience working with external agencies is advantageous.