Responsibilities

• Support lifecycle marketing campaigns across the full customer journey from lead nurture and onboarding to upsell, cross-sell, loyalty and advocacy
• Assist with email production by drafting, proofreading, formatting and quality checking emails and supporting asset creation
• Build and manage audience segments to ensure targeted, meaningful communications
• Analyse and report on performance, tracking open rates, click-throughs and conversions and turning data into insights
• Support loyalty and advocacy initiatives including referral programmes, rewards and retention activity
• Collaborate across teams with Sales, Customer Service, Product and Tech to deliver a seamless customer experience
• Support marketing operations by managing the campaign calendar, coordinating briefs and keeping documentation up to date
• Develop CRM expertise with hands-on training in HubSpot

Requirements

• A genuine passion for marketing and purpose-driven industries
• Strong organisation and attention to detail
• Adaptability and eagerness to learn
• Curiosity, energy and engagement
• A customer-focused mindset
• Effective written communication skills
• Collaborative mindset
• You must have the legal right to work in the UK
• You must also be attending a UK university that encourages taking a year out for a year in industry