Responsibilities

• Analyse and optimise day-on-day, month-on-month, and year-on-year commercial performance using data across your portfolio
• Set and communicate long-term strategies for your portfolio that balance higher gross profit margins and improved client happiness
• Identify trends in client performance data versus their target metrics, outlining actions that positively influence their Return-on-Investment
• Collaborate with other team members in the sales, marketing, tech, and other relevant departments on key projects that drive growth
• Build a picture of monthly client budgets, where we’re missing them, and steps we can take with our marketing teams to close the gap
• Understand the basics of digital marketing channels, supporting with competitor and market analysis to match the most valuable customers with clients that best suit their needs
• Develop an understanding of different monetisation models (e.g. Cost per Lead, Cost per Click, Cost per Appointment) to better access and deliver new and existing client budgets
• Build and own processes that increase efficiency and alignment across both your own and the wider team’s priorities
• Organise teams, lead internal meetings, and craft internal- and client-facing presentations that pinpoint choices that nurture growth
• Use in-house products, data visualisation platforms (such as Looker), and machine learning and AI tools to build solutions that help monitor your portfolio’s performance

Requirements

• has a commercial mindset: they possess a strong commercial instinct and are interested in both how MVF and other businesses build their long-term profitability - if our clients aren’t happy, MVF cannot grow!
• is highly analytical: they are curious in understanding the “why” behind a problem, utilising their data manipulation, trend-spotting, and logic skills to identify strategic insights
• balances autonomy with teamwork: they effectively navigate fast-paced, changing priorities by taking ownership of their personal to-do list and drawing on the experiences and knowledge of the teams around them whenever necessary
• is a strong communicator: they can articulate complex ideas concisely and possess both strong verbal and written communication skills to tell effective stories about where we’ve been and where we’re going
• thrives on self-development: they display a growth mindset, holding themselves to high standards, and both give and welcome great constructive feedback
• owns their decisions: they build consensus among working groups, propose optimisations with confidence, and acknowledge and learn from their mistakes
• builds an inclusive environment: they demonstrate positivity and resilience, earning the trust of those around them, and are supportive of others’ goals and motivations
• is ambitious for themselves and their teams: they are open to being challenged and are prepared to effectively challenge others in the pursuit of delivering personal and strategic goals

Benefits

• Summer Fridays
• Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)
• Hybrid working - 3 days a week in the office
• Closed for Christmas holidays - Extra days not taken from your annual holiday allowance.
• Work from anywhere for 2 weeks a year
• Benefits allowance for health, dental, and vision coverage
• 401k match
• Parental leave policies
• Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families
• Family Forward support for our MVF parents and their mini-mes