Responsibilities

• Support the Brand Manager in the day-to-day management and growth of multiple brands.
• Assist with the creation and development of a new brand, including branding, marketing materials, and launch activities.
• Manage and respond to customer enquiries via phone, email, live chat, and social media.
• Provide sales support by preparing quotations, following up leads, and assisting customers throughout their journey.
• Create and schedule content for social media platforms.
• Assist with website updates, product listings, and content creation.
• Support the planning and execution of marketing campaigns across digital and traditional channels.
• Monitor marketing performance and report on campaign results.
• Help maintain brand consistency across all customer touchpoints.
• Conduct market and competitor research to identify new opportunities.

Requirements

• Organised, proactive, and highly motivated.
• A confident communicator with excellent written and verbal skills.
• Creative with an interest in branding, marketing, and business growth.
• Comfortable speaking with customers and delivering excellent customer service.
• Able to manage multiple projects and priorities simultaneously.
• Detail-oriented with strong problem-solving skills.
• Eager to learn and develop within a growing business.
• Experience in marketing, sales, customer service, e-commerce, or a similar business support role.
• Familiarity with social media platforms and digital marketing.
• Experience using Microsoft Office and/or Google Workspace.

Benefits

• The opportunity to play a key role in the growth of established and emerging brands.
• Hands-on experience building a new brand.
• A varied role with real responsibility and opportunities for progression.
• A supportive and entrepreneurial working environment.
• Competitive salary and career development opportunities.