Marketing Account Manager

Telford, Telford and Wrekin, UK (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own end-to-end client project delivery across onboarding, briefs, activation, and commercial governance, acting as the bridge between strategy, creative execution, and stakeholder management to ensure on-time, high-quality campaigns and profitable outcomes.

  • Project management and client communication: oversee briefs, timelines, resource allocation, and status updates.
  • Quality assurance and standards: enforce process, QA checks, and consistency across deliverables.
  • Commercial excellence and relationship growth: protect budgets, optimize scope, and identify expansion opportunities.

Job Description

Responsibilities

  • Project Management
  • Preflight & Strategic Setup:
  • Briefing Translation & Team Activation:
  • Progress Management & Client Communication
  • Revision Management & Budget Protection
  • Quality Assurance & Standards
  • Client Management
  • Strategic Project Briefing:
  • Client Onboarding & Industry Intelligence:
  • Commercial Excellence:
  • Relationship Management & Growth:

Requirements

  • 2+ years’ experience in marketing (in-house or agency side), with a solid focus on project management.
  • Agency background is strongly preferred – you get the pace, the deadlines and the client expectations.
  • Proven experience coordinating or managing projects from brief to delivery.
  • Confident, clear communication and strong relationship‑building skills.
  • Hawk‑eye attention to detail plus a good head for the commercial side.
  • Hands‑on experience with project management tools and organised file systems.

Preferred

  • Experience writing accurate, audience‑appropriate copy across different platforms.
  • Familiarity with Figma – enough to add content, review and tweak designs, and share files with clients.
  • Experience with tools like Teamwork, ActiveCollab or similar.
  • Understanding of content performance, analytics and A/B testing.
  • Experience using platforms like Dropbox and client asset management systems (Aprimo, Workfront).
  • Experience managing projects for both B2B and B2C clients.
  • Strong copywriting and/or proofreading skills to support your projects.

Benefits

  • A competitive salary based on what you bring to the team.
  • 31 days’ holiday including bank holidays, plus your birthday off.
  • A flexible, informal studio environment that cares about quality output more than presenteeism.
  • A great benefits package including pension, health cash plan and high‑spec kit.
  • Training opportunities, free refreshments and regular team days.
  • A 4‑day working week after probation.
Kensa Creative logo

Kensa Creative

Since 2010 we've been working with marketing professionals and business owners to create killer content that leaves their competitors in the dust (and we try to have fun while doing it).Whether you already have a great idea and need a skilled creative to bring it to life, or you’re looking for an outside option from an expert about what your border marketing strategy should look like, we’ve got your back.Say hello to the full creative package, all under one roof:🔵 Branding🔵 Marketing🔵 Video & Animation🔵 Web Design & Development

Founded in 2010
Telford, England, GBR
26 employees (20 in marketing)

Traffic Signals

Monthly Visitors
4.2K
Traffic Source Mix
Search
56.6%
Direct
32.7%
Referral
5.8%
Social
3.9%
Paid
1%

Headcount Trend

Current headcount: ~26

Marketing Team

Marketing Team Size
5 (19% of company)