Head of Fundraising, Brand & Insight (re-advertised)

Responsibilities

• You will lead Refugee Action's Fundraising, Brand and Insight department, building and delivering a sustainable programme that raises significant income from major partnerships and public fundraising.
• The organisation has been through a period of change, and this role is central to leading the department through the transition by creating clarity, stability and shared purpose – restoring confidence, establishing clear ways of working, developing a compelling case for support and embedding a culture of proactive new business development.
• You will take ownership of rebuilding the department’s foundations – setting direction, defining processes, and creating the conditions for high performance.
• The role will develop and promote a collaborative and inclusive team culture that builds resilience and celebrates success, with a focus on learning and well-being.
• The role can be based in any of our offices: Manchester, London or Bradford, with extensive options for WFH.
• Responsible to : Chief Executive
• Responsible for : Public Fundraising & Brand Lead, Major Partnerships Lead, Data & Insight Lead

Requirements

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it
• Commitment to anti-racism and to working to remove the barriers to power facing people with lived experience
• Commitment to the principles of confidentiality, impartiality and equality and equity of opportunity.
• Strong track record in developing significant income growth strategies and delivering results
• Strong understanding of the fundraising and digital landscape
• Knowledge and understanding of building programmes to acquire, retain, and upgrade donors through a range of channels and techniques
• Proven ability to build, support and motivate high-performing teams to achieve results, including though times of organisational change
• Experience of working collaboratively with a leadership team on strategic direction, risk management and governance
• Knowledge and experience in identifying and cultivating high-value fundraising prospects.
• Understanding of brand development, with the ability to manage the effective and consistent use of an organisation’s visual and verbal identity.