Head of Experience & Growth at Oxford Talks | London, UK | £45K/yr – £55K/yr

Oxford Talks

Head of Experience & Growth

London, UK (Hybrid)

£45K/yr – £55K/yrSenior LevelFull time

Posted 7 weeks ago

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Job Summary

Own the end-to-end member experience and high-touch relationships that drive a premium founder/investor community, while building a scalable speaker and partner pipeline that fuels event-led growth.

Circle & House Ownership: Manage onboarding, engagement, retention, and premium experiences for Circle Circuits, House members, founders, VCs, and principals.
Growth & Partnerships: Build a sustained pipeline of Circle Curators, speakers, sponsors, and institutional partners with a CRM-driven playbook and event-day excellence.

Job Description

Responsibilities

Lead Generation & Business Development
Identifying and approaching potential Circle Curators, Oxford Talks House members, and Orators, building a consistent pipeline of the right people.
Outreach to potential sponsors, commercial partners, and institutional collaborators, opening conversations that turn into long-term relationships
Building and managing a speaker and/or orator pipeline, sourcing world-class thinkers and leaders to feature in Oxford Talks productions and events
Qualifying leads, managing initial conversations, and handing warm opportunities to the CEO at the right moment
Representing Oxford Talks at external events, networks, and forums to build visibility and generate inbound interest
Maintaining a CRM of all active leads, prospects, and partnership conversations so nothing falls through the cracks
Day-to-day management of the Oxford Talks Circle membership, onboarding, communications, engagement, and retention
Building and maintaining strong relationships with Circle Curators, understanding their interests, needs, and expectations
Developing initiatives that deepen member engagement and grow the Circle towards our target of 500 active Circle Curators

Acting as the primary point of contact for Circle members and managing their experience at every stage
Managing the experience of Oxford Talks House members, founders, VCs, and principals, ensuring their membership feels premium, personal, and valuable at every interaction
Overseeing onboarding, ongoing engagement, and event experience for House members
Anticipating the needs of high-profile members and handling them with discretion and professionalism
Building lasting relationships that make Oxford Talks House the most sought-after founders and investor community in the country
End-to-end delivery of Oxford Talks events, from initial planning and venue sourcing through to on-the-day execution and post-event follow-up
Being present and visible at every event, you are the face of Oxford Talks on the ground
Travelling to events across London, Oxford and the US as required
Ensuring the experience at every event is consistent with the premium positioning of the Oxford Talks brand

Requirements

Full, valid UK driving licence. You will be required to travel to and between event locations independently.
Proven experience in business development, lead generation, or community growth, you know how to open doors and keep them open.
Demonstrable experience managing premium or high-touch in-person events, you have owned the room and the result.
A natural relationship builder, you remember names, you follow up without being chased, and people feel genuinely looked after in your presence.
Experience working with or managing relationships with high-profile individuals, founders, investors, executives, or public figures, with the discretion and professionalism required.
Strong commercial instincts, you understand what a good opportunity looks like and how to move it forward.
Strong operational instincts, you build systems and processes, you do not simply react to problems.
The ability to hold a large number of relationships and conversations simultaneously without anything slipping.
Calm, professional, and solutions-focused under pressure, on event days, you solve problems quietly so guests never feel them.
Excellent written and verbal communication skills.
Willingness to travel internationally, including to Oxford and the US.

Experience managing a membership community, founders network, or investor club
Background in luxury events, high-end hospitality, or premium client services
Existing network within the founder, investor, or professional speaker ecosystem in the UK
Familiarity with CRM or community management platforms
Experience working in an intellectual, cultural, or thought-leadership environment

Performance-based bonus scheme
Early Employee Equity
Gym membership included
Travel expenses covered for all locations and event work
Additional benefits discussed at the offer stage
3-month probationary period

Oxford Talks

Oxford Talks is a media technology company focused on identifying and building communities around thought-provoking ideas of our time. We achieve this through disruptive technologies and individuals who spark conversation and connection.At Oxford talks, we look forward at the most important future trends and advancements in technology, design and culture, and through our speakers and storytellers, bring together the most cutting-edge research and ideas."

Founded in 2016

London, England, GBR

12 employees (7 in marketing)

www.oxfordtalks.io