Head of E-Commerce & Marketing

Redhill, Surrey, UK (Hybrid)

Salary Not AvailableSenior Level7+ years expFull time

Posted 1 day ago

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Job Summary

Own end-to-end e-commerce strategy and execution, driving revenue, platform operations, and team performance.

Lead cross-functional initiatives across IT, marketing, and product to optimize the customer journey.
Build and manage a high-performing e-commerce team and partnerships.

Job Description

Responsibilities

Lead the development and execution of a comprehensive e-commerce strategy aligned with company goals.
Manage the overall online sales channel, including profit and loss, budget, and resource allocation to maximize revenue.
Oversee daily platform operations, ensuring a seamless, user-friendly shopping experience for customers.
Analyze market trends and customer behavior to identify new opportunities for growth and improvement.
Collaborate with IT, marketing, and product teams to enhance website functionality and optimize the customer journey.
Drive digital marketing campaigns across channels like SEO, paid advertising, email, and social media to boost traffic and conversions.
Use data analytics to monitor performance, generate insights, and inform decision-making.
Build, motivate, and develop a high-performing e-commerce team, fostering a culture of innovation and continuous learning.
Establish partnerships with third-party vendors to expand capabilities and offerings.
Stay ahead of industry trends, emerging technologies, and competitive movements to keep us at the forefront of e-commerce.

Requirements

7+ years of experience in e-commerce management, digital marketing, or related fields.
Proven success in driving online sales and achieving revenue targets.
Strong analytical skills for interpreting sales data and making informed decisions.
Demonstrated leadership in building and managing high-performing teams.
Proficiency with e-commerce platforms, content management systems, and digital marketing tools.
Excellent communication skills, capable of engaging diverse audiences and teams.
Deep understanding of consumer behavior and experience in optimizing customer journeys.
Knowledge of the UK & Ireland regulatory environment related to digital sales and marketing.
Collaboration skills to build partnerships and work effectively across departments.
Results-oriented mindset with a proactive approach to tackling challenges.

Benefits

Competitive Salary depending on experience
25 days rising to a maximum of 27 days (based on a 5 day week)
Retail Discounts
Company Shareplan /Scheme & Loan
Cycle2Work Scheme
Discounted Home Insurance
Employee Assistance Scheme
Dr@Hand
Discounted Gym Membership
Free Financial Education/Pension Seminars

AXA

3.9 Glassdoor

As one of the largest global insurers, our purpose is to act for human progress by protecting what matters.Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer: responsibility for taking action upstream in order to better understand risks, with one goal in mind: to ensure better protection. Discover more: https://www.axa.com/en/about-us/our-purposeTo know more about AXA's Privacy Policy - https://www-axa-com.cdn.axa-contento-118412.eu/www-axa-com/1cd44dfb-3b7a-4cf7-933b-06024cf7f25b_axa_privacypolicy_internetusers_va.pdf

Founded in 1985

Paris, Île-de-France, FRA

142K employees

www.axa.com

80% recommend to a friend

87% CEO approval