Head of Commercial Brand, Marketing and Retail

Responsibilities

• leading the commercial strategy, brand development, marketing and retail operations across the Parliamentary Estate.
• lead innovative marketing initiatives,
• strengthen retail performance across physical and digital channels,
• develop customer-focused strategies that deliver lasting value,
• drive commercial growth,
• improving services,
• ensuring Parliament's commercial activities continue to evolve to meet changing customer needs

Requirements

• A degree or equivalent professional experience in commercial management, marketing, retail, business management or a related field.
• Experience leading teams and commercial operations, with the ability to inspire others, develop talent and drive high performance.
• Strategic and commercial thinking: The ability to shape commercial strategies, identify growth opportunities and improve financial performance while delivering excellent customer experiences.
• Marketing and customer insight: Confidence in using market trends, customer feedback and performance data to develop engaging campaigns, strengthen brand identity and improve services.
• Stakeholder engagement and innovation: Strong communication and influencing skills, with the ability to build relationships, lead change and develop creative solutions that support continuous improvement.

Benefits

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 28.97%
• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.