Responsibilities

• Driving Big-Picture Strategy & Client Magic
• - Unify channel strategies (SEO, Paid, PR, Content) into cohesive, high-impact growth blueprints that deliver real bottom-line ROI.
• - Build deep, high-trust partnerships with senior client leaders. You’ll be the person they call when they need strategic direction or a fresh perspective.
• - Use human insight and behavio u ral frameworks to guide decision-making, navigate complex conversations, and turn clients into lifelong brand promoters.
• - Spot briefs that won't deliver? You'll offer a better, value-led alternative that genuinely moves the needle.
• Commercial Growth & Account Leadership
• - Spot organic upsell opportunities that add genuine value to your clients' businesses.
• - Lend your strategic authority to pitch presentations and proposals for exciting prospective clients.
• - Oversee Statements of Work (SOWs), agency profitability, and resource priorities to ensure flawless, on-time delivery.
• Team Inspiration & Innovation

Requirements

• You see the full digital ecosystem and know how different channels work together to create magic.
• You can read between the lines, manage expectations with grace, and build trust effortlessly.
• You treat client budgets like your own, keeping an eye on profitability, value, and measurable ROI.
• You’re excited by behavio u ral science, eager to test new AI tools, and always looking to learn.
• You thrive on bringing people together, celebrating wins, and bringing out the best in specialists.

Benefits

• Private Healthcare from Vitality.
• Breakfast Club and healthy snacks
• Weekly Wellbeing Sessions
• Access to trained Mental Health First Aiders (MHFA)
• Lunch & Learn and Brunch & Learn sessions
• Internal Training Opportunities -MHFA Training, First Aid Training, ED&I Training
• Endometriosis Friendly Employer
• Work Anywhere Policy
• Career Progression
• Agency Partnerships