Responsibilities

• Marketing Operations & Requests: Help manage incoming marketing requests, ensuring briefs, priorities and deadlines are clear, directing work appropriately and following up on missing information or approvals.
• Maintain key marketing trackers, shared folders, templates and resources, acting as a helpful first point of contact for colleagues seeking marketing support.
• Marketing Coordination & Project Delivery: Support marketing campaigns, projects and smaller workstreams from brief through to delivery, maintaining plans, timelines, actions and status updates.
• Coordinate feedback, approvals and amends, following up on actions and highlighting delays, competing priorities or capacity issues.
• Content Creation & Copywriting: Create, adapt and proofread content for campaigns, toolkits, presentations, websites, emails, client communications, social media and internal channels.
• Write clear, engaging copy for different audiences and channels, repurposing existing content where appropriate and ensuring accuracy and brand consistency.
• Content Planning, Social & Digital: Help manage content calendars and schedule approved activity across social media and digital channels around campaigns, promotions and key business moments.
• Support day-to-day social, website, email and client portal activity, including preparing content, making updates and gathering basic performance data.
• Creative & Artwork Support: Use Canva and approved templates to create, amend, resize and version straightforward marketing assets for digital and print channels.
• Ensure artwork follows IFG and individual brand guidelines, working with the design team on more complex creative requirements.

Requirements

• A degree, qualification or early experience in marketing, communications, digital, media or a related area.
• Excellent organisation skills with the ability to manage multiple requests, tasks and deadlines.
• Strong written English, proofreading skills and attention to detail.
• A creative mindset and an interest in content creation, social media and digital marketing.
• Confidence using Canva or similar creative tools, or a willingness to develop these skills.
• Comfortable visiting sites as required to capture photo and video content, review marketing activity and support brand audits.
• Some experience of video editing tools such as CapCut would be beneficial.
• Familiarity with social media platforms, CMS, email marketing or project management tools would be an advantage.
• Good Microsoft 365 skills and confidence learning new systems and platforms.
• A proactive, collaborative approach with the confidence to ask questions, follow a brief and take ownership of agreed actions.

Preferred

• Some experience of video editing tools such as CapCut would be beneficial.
• Familiarity with social media platforms, CMS, email marketing or project management tools would be an advantage.
• Good Microsoft 365 skills and confidence learning new systems and platforms.

Benefits

• The opportunity to build a career you can be proud of in a growing business.
• Access to a wide range of free training, qualifications, and development opportunities
• 25 days annual leave plus bank holidays
• Staff discount scheme across 850+ retailers
• Pension scheme and other great company benefits
• Monthly incentives and recognition for top performers